Latest Customer Data Platforms Articles(Page 74)

4 Ways to Improve the Effectiveness of Your Voice of the Customer Initiatives

More CX Innovation and Experimentation Lessons From Hazel

Optimizely Acquires Welcome, D4t4 Updates Celebrus CDP & More News

Avoid These 4 Social Listening Pitfalls at All Costs

Why the Adoption Rate for Explainable AI in Financial Services Is Expected to Grow

How Do You Make Customer Effort Score Data Actionable?

Should You Unbundle Your CDP?

Unlocking the Power of Conscious Inspiration

4 of the Top Call Center Challenges for the Coming Year

CX Decoded Podcast: Holly O'Neill of Bank of America on the Great Pillars of CX

Holiday Crunch Time: 5 Tips for Better CX and Support

Creating a More Progressive Digital Marketing Strategy

How Has Brand Culture Changed in the Post-COVID World?

Creating an Agile Customer Data Strategy

TRUE: Marketers Should Have Seen This Coming

ICYMI: Low- and No-Code App Explosion, Measuring Customer Centricity

OpenText Acquires Zix, Verbit Raises $250M & More News

How a CX Mindset Can Power Your Loyalty Marketing Program

Enhancing Your One-to-One Personalization Efforts

How Can Your Organization Truly Be Customer-Centric?

Creating Customer 360 Doesn't Have to Be so Hard

3 Ways to Center Your Business Around Customer Experience

Lacework Raises $8.3 Billion in Growth Funding

A Xiaomi Phone Might’ve Shipped With A Censorship List In Europe. Now What?

5 Questions to Ask in Building a Customer Experience Strategy for 2022

ICYMI: What is Microsoft Mesh? Learning New Customer Service Tactics

What Every Host Company Should Bring to a Customer Advisory Board Meeting