Latest Customer Data Platforms Articles(Page 82)

4 Ways Sustainability Affects the Customer Experience

Why Context Is Key to Giving Customers the Experiences They Deserve

Contentsquare Valued at $2.8B After New Funding Round

A Recipe for Building Brand Value in an Era of Disruption

Balancing the Opportunities and Risks of Machine Learning

CX Projects vs. CX Programs: Why CX Professionals Confuse the Two

6 Takeaways for Marketers From the 2021 Google I/O Conference

4 Ways To Improve Your Customer Effort Score

Google Helps PayPal Speed Transformation, Zoom Adds New Events Platform, More News

Marketers: Ignore These Issues at Your Peril

Exploring In-House Marketing Operations Versus Third Party

Should You Build or Buy Your CDP?

Klaviyo Raises $320 Million in Series D Funding

Amazon Goes All-in on Robotic Fulfillment, Expert.ai Adds New Features & More News

How Digital Teams Can Cultivate Divergent Thinking

The GDPR Consequences We Haven't Talked About

What's Behind Sitecore's Avalanche of Acquisitions in 2021?

Why Most Companies Stink at Customer Feedback

What's Top of Mind for Chief Data Officers in 2021?

CX Newsbyte: Acquisitions Abound, Google Cloud & LivePerson Partner up and More News

Expectations Remain High for IoT in Customer Experience

Can Low- and No-Code Platforms Turn Marketers Into Data Scientists?

5 Entry-Level Marketing Projects for AI Newbies

The Future of Work Is Here: How Will Customer Service Adapt?

How A(u)nti Spam and Uncle Privacy Are Upending Marketing

Talkdesk Deepens Microsoft Integrations, Adobe Summit Announcements & More News

4 Reasons Why the Call Center Should Be Omnichannel