Latest Customer Data Platforms Articles(Page 84)

6 Traits of Customer-Centric Pros

4 Microsoft Build Takeaways for Marketers

How Customer Communities Improve Customer Experience

4 Self-Service Trends That Are Changing Customer Service

What Makes Customer Experience Agile?

BlueOcean Announces New Sentiment Analytics API for Third-Party Access

7 Takeaways From CMSWire's DX Summit 2021 Spring Edition

How to Introduce AI Into Your Marketing and Customer Experience Practices

Invoca Acquires DialogTech, Contentsquare Raises $500M & More CX News

Avoid Virtual Fatigue: How to Keep Online Customer Advisory Board Meetings Fresh

4 Ways Sustainability Affects the Customer Experience

Why Context Is Key to Giving Customers the Experiences They Deserve

Contentsquare Valued at $2.8B After New Funding Round

A Recipe for Building Brand Value in an Era of Disruption

Balancing the Opportunities and Risks of Machine Learning

CX Projects vs. CX Programs: Why CX Professionals Confuse the Two

6 Takeaways for Marketers From the 2021 Google I/O Conference

4 Ways To Improve Your Customer Effort Score

Google Helps PayPal Speed Transformation, Zoom Adds New Events Platform, More News

Marketers: Ignore These Issues at Your Peril

Exploring In-House Marketing Operations Versus Third Party

Should You Build or Buy Your CDP?

Klaviyo Raises $320 Million in Series D Funding

Amazon Goes All-in on Robotic Fulfillment, Expert.ai Adds New Features & More News

How Digital Teams Can Cultivate Divergent Thinking

The GDPR Consequences We Haven't Talked About

What's Behind Sitecore's Avalanche of Acquisitions in 2021?