Latest Customer Service(Page 140)

Salesforce's Marc Benioff Sells AI, Social Responsibility at Dreamforce Keynote

How Data Analytics Helps You Listen to Your Customers

The C-Suite's Best Defense Against Digital Disruptors

It's CX Day: Embrace the Importance of Customer Experience

Salesforce Aims to Wow 171,000 Dreamforce Attendees

Criteo Acquires E-Commerce Ad Tech Provider HookLogic for $250M

How Retail, Banking and Healthcare Approach the Customer Journey

Is Customer Centricity Actual or Aspirational?

Salesforce Acquires Krux on the Eve of Dreamforce

4 Things You Think You Know About Location Services (But Don't)

Communicators: From Firefighters to Customer Experience Managers

How Gamification Enhances the Customer Experience

What it Takes to Be an Effective Manager Today

Meet the New Telemarketing: Proactive, Positive and Personalized

MaritzCX Releases CXFuel for Integration With Adobe, Marketo, Oracle, Others

Apttus Nets $88M, Pushes Machine Learning With New Intelligent Agent 'Max'

Salesforce Launches Commerce Cloud: A Look at Next Steps

How Experiential Retailing Bridges In-Store and Online Shopping

Narrative Gives Leaders the Power to Scale [Webinar]

What LinkedIn's Economic Graph Brings to Microsoft, You and the World

Why the Hell Would Salesforce Want to Buy Twitter?

Does Your Organizational Culture Help or Hinder Your Digital Workplace?

The Microsoft Partner Balancing Act: Don't Bite the Hand that Feeds

MaritzCX Hires Oracle Executive to Grow Partnerships

Oracle Woos Startups with Cloud Pitch #OOW16

How to Reward Your Community Members

When the Communicator Met the Customer