Latest Customer Service(Page 151)

Did Windows 10 Fail After All?

Give Your Customers Face Time or Someone Else Will

News to Use: WiSilica Closes $3.35M Round

Speed Read: Why CX Is Like a Great Marriage

Twitter’s First View Highlights Promoted Video

Speed Read: Win10 Problems Rising, Report Claims

If the Customer Really was King

Amazon Opens a Physical Bookstore, More to Come?

News to Use: Trump Wins (in Media Mentions)

How the IoT Will Shake Up Sales and Marketing

Former HubSpot CMO Lands on Startup Board

Worst Innovation Ever?

Why Your Business Makes So Many Bad Decisions

The Case(s) of the Data-Driven Customer Experience

Search and Navigation Interconnections

Week in Review: Digital Marketing Hubs + Internet of Terrible Things

Facebook Plans to Roll Out ‘Reactions’ in the US

Cortana Does Her Best Imitation of Your Mom

Twitter's New CMO In 7 Tweets and 1 Blog Post

What the Bendy Straw Can Teach You About Universal Content

What to Trust for SEO in 2016

Let Customers Decide in a Push Me, Pull Me World

4 – No, Make that 5 – Twitter Execs Exit

Synchrony’s Toni White: Target Both Boomers and Millennials

Bad Company Culture? Blame Senior Leadership

News to Use: New DevOps Firm in Seattle

How Automotive Industry Strategy Is Influencing CX