Latest Digital Experience Articles(Page 49)

Are Customer Data Platforms and GDPR at Odds?

Bridge the Data-Driven Personalization Gap With Customer Data Platforms

Why Augmented and Virtual Reality Struggle in the Enterprise

Was GDPR Opt-in Necessary or Not? And What to Do Next

The Secret to Customer Loyalty? Content That Helps

ICYMI: How to Train Your Chatbot, Workers Use AI at Home and Not at Work, More

How to Build the Right Team for Cross-Channel CRM and Marketing

Why Your Customer Data Platform Is a Failure

How GDPR and AI Turned Unified Data Into a Business Imperative

3 Considerations When Training a Chatbot

Customer Data Platforms: A Contrarian’s View

ICYMI: Excel Meets AI, Why Employees Quit, More

Chief Digital Officers Can Help End the Marketing-Web Team Tug of War

How to Use a CDP to Engage Customers Outside the Realm of Marketing

Searching for Brand Success With Voice Assistants

Customer Data Platforms Bring Omnichannel Choreography Within Reach

What Can You Do With a Customer Data Platform?

How Much Does It Cost To Build an Enterprise Chatbot?

Advocacy vs. Community: What's the Difference?

Step Away From the Phone: Mobile Addiction Will Probably Get Worse Before It Gets Better

A Pragmatic View of Predictive Analytics

How Customer Expectations Are Driving Product Thinking in Some Surprising Places

International Ecommerce: What Foreign Customers Expect From Your Online Store

Machine Learning Fragmentation Is Slowing Us Down: There Is a Solution

Marry Customer Data Platforms and Master Data Management for Your Customer Data Needs

The Rocky Path to Personalization

Today's Product Managers Know Who's the Boss: The Customer