Customer Connect Expo Las Vegas 2025

What You’ll Learn

The Customer Connect Expo is scheduled for April 16 and 17, 2025, at the Las Vegas Convention Center in Las Vegas. This event serves as a central platform for customer experience (CX) professionals and contact center experts to discuss and drive innovation across various industries.

Attendees can expect over 100 speakers, more than 50 hours of content, and upwards of 200 suppliers. The expo features keynote speakers, educational masterclasses, industry awards, and networking opportunities tailored for professionals seeking to enhance their organization's customer engagement strategies.

Event Themes at Customer Connect Expo

  • Women in CX: Discussions and sessions focusing on the contributions and leadership of women in customer experience, relevant for diversity and inclusion officers and female CX leaders.
  • Keynote Speakers: Presentations from industry leaders sharing insights on current trends and future directions in CX, beneficial for senior executives and strategists.
  • Hand-picked Vendors: Exhibition of selected vendors showcasing innovative CX solutions, useful for procurement managers and technology officers.
  • Educational Masterclasses: In-depth training sessions on various aspects of customer experience, ideal for CX managers and team leaders seeking skill enhancement.
  • Industry Awards: Recognition of excellence in customer experience practices, pertinent for organizations aiming to benchmark and gain recognition.

Target Audience for Customer Connect Expo

  • Customer Experience Managers and Directors
  • Contact Center Supervisors and Operations Managers
  • Chief Customer Officers and Chief Experience Officers
  • Customer Service Strategy Planners and Analysts

Products Offered by Customer Connect Expo

  • Exhibition Booths: Spaces for companies to showcase their CX products and services to a targeted audience of professionals and decision-makers.
  • Sponsorship Packages: Opportunities for organizations to gain visibility through event sponsorship, including branding and speaking engagements.
  • Attendee Tickets: Access passes for individuals to participate in the event's sessions, workshops, and networking activities.
  • Speaking Opportunities: Platforms for industry experts to present and share knowledge on customer experience topics.