Verint Engage Las Vegas 2026

Verint's annual customer engagement conference brings CX automation and AI solutions to Las Vegas in June 2026.

Verint Engage 2026 runs June 22-25 at the MGM Grand in Las Vegas. The conference, organized by Verint Systems, focuses on CX automation and AI-driven customer experience solutions.

The event features sessions led by industry analysts, major brand representatives, partners and Verint experts. Programming includes keynote speeches, breakout sessions, panel discussions and networking opportunities centered on customer experience management and automation technologies.

Attendees include customer engagement professionals, contact center and back-office leaders, compliance and IT specialists and senior corporate executives seeking best practices and insights.

Engage 2026 Las Vegas Focus Areas

• CX Automation: Exploring AI and automation technologies to enhance customer experience and operational efficiency
• Customer Engagement Strategies: Best practices and case studies from industry leaders on improving customer interactions
• Compliance and Risk Management: Sessions focused on regulatory compliance and risk mitigation in customer engagement
• Technology Innovation: Showcasing the latest Verint platform capabilities and partner solutions
• Networking and Community Building: Facilitating connections among professionals to share knowledge and foster collaboration

Who Should Attend Engage 2026

The conference targets professionals across the customer engagement ecosystem:

• Customer engagement professionals seeking AI and CX automation insights
• Contact center leaders and back-office operations managers
• Compliance officers and IT professionals in customer experience
• Senior corporate leaders focused on customer engagement strategies

Engage 2026 Sponsors 

• Bark
• Costco Wholesale
• Fiserv
• Humana
• Rollins
• Virginia Tax
• Southern Company
• Aetna

Verint's Current Products & Platforms

• Verint Open Platform: A cloud-native open CCaaS platform that integrates AI-powered bots to automate customer experience workflows
• Intelligent Virtual Assistant (IVA): AI-driven self-service solution that the company says contains up to 85% of customer interactions
• Agent Copilot Bots: AI bots designed to increase agent capacity by automating tasks such as call wrap-up
• Quality Bot: Automates quality monitoring by evaluating what Verint claims is up to 96% of calls
• Speech Analytics: Analyzes unstructured phone conversations to extract insights for improving customer satisfaction
• Business Analytics: Provides speech, text and desktop analytics to deliver actionable insights
• Workforce Engagement: Tools to enhance employee capacity, performance and experience within contact centers
• Voice of Customer & Employee: Cross-channel analytics platform that captures and analyzes voice of the customer and employee feedback
• Channels & Desktop: Solutions enabling omnichannel customer experiences across various communication channels