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Digital Marketing
How Big Data Can Make You a Better Marketer
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Customer Experience
An Experience Design Primer - Service Design, UX, CX, DevOps
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Customer Experience
The Danger of Believing in a 360-Degree Customer View
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Social Business
Lose the Fat, Embrace Lean Portals
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Social Business
Jive Selects New President as CEO Retires
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Information Management
Microsoft Pairs with Dropbox, Is it Game Over for the Rest?
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Analytics
Democrats Tweet, Republicans Like and Other Fun Election Facts
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Customer Experience
Listening Makes Technology (and Stuff) Work
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Digital Marketing
What Celum's CEO Thinks About MarTech, E-Commerce, Retail
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Digital Marketing
Acquia's Digital Experience Platform Gets Personal #AcquiaEngage
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Customer Experience
Where's Marketing's Kevin Cochrane? Jahia Knows
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Customer Experience
A Picture is Worth a Thousand Words
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Analytics
Tibco Launches New Data Tools #TibcoNow
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Social Business
Top 7 Characteristics of Great Digital Workplace Leaders
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Web CMS
Serious Drupal Flaw May Have Compromised Thousands of Sites
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Customer Experience
Monster Partners with Twitter to Crush LinkedIn
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Digital Marketing
Publicis Acquires Sapient for $3.7B, Vows Digital Dominance
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Information Management
Hey CIO, CEO: You're Leaking Data
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Digital Marketing
Madison Logic Creates Sister Company to Focus on B2B Data
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Customer Experience
SaaS Support Best Practices: Passive, Proactive and Predictive
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Digital Marketing
Discussion Point: Are B2B or B2C Marketers Better at Digital?
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Customer Experience
Personalized Customer Service From an Unexpected Source
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Analytics
How To Leverage Twitter Analytics
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Information Management
Creating Governance Solutions for Hybrid SharePoint Environments
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Customer Experience
Customer Satisfaction Is Not a Good Indicator of Customer Behavior
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Digital Marketing
Some Assembly Required: Digital Marketing Tech Integration
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Customer Experience
Week in Review: IBM Taps Twitter + A Good Buy for HP