Latest Marketing & Customer Experience Leadership Reading(Page 184)

Use Design Thinking to Put Yourself in Your Customers' Shoes

How AI and Voice Search are Helping Connect KAYAK to Its Users

Solving the Challenges of Fractured Customer Identities

How Marketers Can Get Started With Time Series Data in R Programming

How AI-Powered Search and Relevance Make Your Support Experience Smarter

How Bad Data is Ruining Sales and Marketing Forecasts (And What to Do About It)

How Google Analytics Cross Device Reports Improve Attribution and Sales Analysis

GDPR May Seem Like It's Behind Us, But It Still Belongs in Your Marketing Road Map

6 eCommerce WordPress Themes You Should Know About

Toxic Branding and How to Counteract It

5 Mistakes to Avoid When Building an Alexa Skill

Google Promises to Revolutionize AI Tools, ZoomInfo Names CEO, More CX News

Traveling the Road From CMO to CEO

3 Keys to a Global Marketing Mindset

Why Customer Journey Mapping + Journey Analytics = 5-Star Customer Experiences

The DNA of a Successful CMO

Don’t Go Chasing Waterfalls in Your Software Projects

Drive Growth With Compelling Product Feature Announcements

Sometimes Chasing Volume Does Make Sense

The Digital Marketing Maelstrom Is Pushing the Discipline Forward

5 Great Things About Hierarchies

Lessons in Transparency from the Great Opt-In Race of 2018

Make Customer Experience Your Competitive Advantage With These 3 Steps

Fix Your Marketing Data Problem So You Can Get on With Work

How to Create Emails Your Customers Look Forward to Opening

Ignore This Unexpectedly Bad Data Advice

Cult of Volume Destroys Customer Experience