Latest Marketing & Customer Experience Leadership Reading(Page 220)

Salesforce Adds 'Bring Your Own Key' to Its Platform Encryption Service

IT Vendors' Dirty Little Secret: Software No One Uses

What Does 'The Customer Is Always Right' Mean Today?

Mind the B2B Skills Gap: Shifting Populations, Shifting Perspectives

Google Buys Anvato For Hi-Spec Video Content Publishing

B2B Customer Experience Doesn't Have to Lag B2C

4 Ways to Measure the Success of Your Mobile Initiative

How Marketers Can Solve the Cross-Channel Personalization Puzzle

5 Ways to Make the Most of Visual Content: Speed Read

Relax: Old People Aren't Going to Ruin Snapchat

Microsoft Dynamics 365: CRM, ERP in One

Apttus Prepares for Public Offering, Workfront Hires CEO, More

How Supply Chains Deliver the Ultimate Customer Experience

Can Crappy Company Colors Crush Your Success? [Infographic]

Shopware Pushes Toward Fully Open Source E-Commerce Platform

Trump, Clinton & Tech's Take on the Polarizing US Presidential Race

Achieve Customer Experience Maturity Through Customer Data Reliability

How Does Google 'Communicate'?

IBM, Cisco Combine Collaboration With Cognitive Computing

Listen, Analyze, Act: The Foundation of Great Customer Experience

A Look at B2B Online Sales Reveals Room for Growth

Microsoft Turbocharges Outlook With Salesforce Lightning

Rover Claims Its New Platform Makes Location-Based Marketing A Snap

5 Ways to Use IT to Deliver Exceptional CX

Build Seamless Experiences (and Build Them Quickly)

Customer Experience Management for Retailers: From Disbelief to Action

Online, Offline - Who Cares? Present One Brand Experience