Latest Marketing & Customer Experience Leadership Reading(Page 154)

Micro-Moments: Are They Really a Thing?

Do We Still Need Brand Mascots?

Go Beyond Surveys to Measure Customer Experience

How Headless Will Shape the Customer Experience in 2020

It's Not the Metrics, But the Customer Story That Counts

When Did B2B Marketing Become So Complicated?

Gartner Shakes Up DXP Quadrant Leaders, ActiveCampaign Raises $100M, More News

Optimizing Your Company Culture for Today's Modern Workers

B2B Buyers Still Want the Human Touch – What’s a B2B Seller to Do?

Enterprise Leaders Should Ask How, Not If, They Should Use AI

What's the Road Ahead Look Like for CDPs?

Strike the Right Balance in Your Customer Feedback Strategy

Does Customer Experience Make a Difference When There's Little Competition?

10 Marketing Conferences Worth Attending in 2020

Google Privacy Sandbox: Say Goodbye to Third-Party Cookies in Chrome

Data Expands to Fill the Space Available (Part 1)

What You Need to Know About Google BERT and the Top Stories Carousel

Building Blocks of a Digital Transformation Maturity Model

Dear Business Leaders: Stop Treating People as Data

Platinum Equity Acquires Centerfield, LogMeIn Launches Marketplace, More News

2020: The Beginning of the End of the Wild West of Data

Data for the Sake of Data Is Useless: Rethink Your VoC Approach

Why CEOs Should Get to Know Their Employees

Managing Your Martech Stack in a World of Constant Flux

Customer Trust: Are We Experiencing an Existential Crisis?

Is Your Business Producing Wasted Content?

The CCPA Provides an Opportunity for Competitive Gains in Customer Experience