Latest Microsoft Viva Articles(Page 2)

Are You Uplifting Your Frontline Employees?

Confronting AI and Inequality in the Big Tech Era

10 Steps to Boost Employee Motivation for Better Customer Experience

Reimagine Retail Success Through CX and EX Integration

Dogfooding Done Right: Improve Customer Satisfaction with Employee Feedback

Mastering a Holistic Business Approach That Improves CX and EX

Empanadas and Engagement: Crafting Better CX and EX with Gautam Pantakar

Want Smoother Operations? AI Integration to the Rescue

AI in the Workplace: Transforming Customer and Employee Experience

How Does Microsoft's Contact Center Play Shake up the Industry?

Cultivating a Symbiotic Cycle Between CX and EX

Purpose, Training and Emotional Intelligence: How Intuit Aligns EX & CX

Top 8 Customer Experience Courses and Certifications

OpenAI Wants to Get Big Fast, and 4 More Takeaways From a Wild AI Moment

What Is a Call Center? How They Work

AI Drives Unified Customer and Employee Experiences

What OpenAI Search Would Mean for Marketers

5 Ways Diversity and Inclusion Impact the Customer Experience

Customer Service Training: 8 Strategies to Empower Your Team

Harnessing Customer and Employee Feedback for Better Experiences

Google's AI Narrative Is Starting to Flip

Microsoft's Raj Krishnan on AI-Driven Customer Support

Trust in AI: Combining AI & the Human Experience

CX and EX: How Engaged Employees Enhance Customer Experience

Organizational Change: Overcoming Habitual Behavior Challenges

How CX Meets Employee Engagement for Business Growth

AI and the Importance of Genuine CX Dialogues