Latest Microsoft Viva Articles(Page 3)

Fusing Voice of the Customer and Voice of the Employee

Top 3 Tips for Marketing, CX and EX Synergy

Transforming CX and EX Journeys With Welcome Wagons

Why Organizations Benefit by Embracing CX and EX Synergy

CX and EX: Great CX Improves Employee Experience, Too

Building Customer Trust: The Only Currency in the Age of AI

Tech Myths and Facts: Vision Pro, Google Culture, Digital Ad Market Edition

CX and EX: Why Focusing Only on CX Is a Bad Idea

The Era of AI: End of Year AI Recap

EX and CX Lessons: How One Cruise Line Sank

Teeing up Employee Experience to Enhance Customer Experience

AI Development & Ethics: AI Is Designed to Lie

6 Contact Center Trends to Watch in 2024

Sam Altman Returns to OpenAI: How the Chaos Changes the AI Field

Is It Time to Make CX and EX 'One Experience'?

Microsoft Hires Sam Altman as CEO of Advanced AI Research Team

OpenAI Is a Lot More Vulnerable Than You Think

CX and EX: How to 'ROX' Your Metrics

AI in Customer Experience and Employee Experience: Finding Balance

Transforming Customer and Employee Experiences Across Industries With AI

Business Transformation Strategies: Your Journey to Better CX

Experience Design Matters: Conversation With Capital One's Jason Ferrell

Generative AI History: Jockeying for Dominance

The Holistic Equation: Why HX = CX + EX

Microsoft's Integration of Python in Excel Revolutionizes Data Analytics

The Art of Balancing Employee Experience and Customer Experience

Building Trust: CX, EX, AI and the Human Experience