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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
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Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars
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Editorial
Four stages of transformation shown with orange paper: three crumpled balls on the ground and one paper airplane flying upward against a blue background, symbolizing progress and innovation.
Is It Digital Transformation 3.0 or AI Transformation 1.0?
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Feature
A group of identical glossy white robots with glowing blue antennae moves in formation on a reflective surface. One robot, accented in red instead of blue, stands out in the front row, symbolizing individuality or leadership among chatbots.
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
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A single person stands apart on an open expanse facing a large crowd of people clustered together, symbolizing leadership, influence and standing out from the group.
Why Great CMOs Act Like Orchestrators, Not Megaphones
Close-up view of a roulette wheel with the ball resting on the black number 8 slot, surrounded by red and black numbered sections.
Why Marketers Are the First to Bet Big on Agentic AI
Close-up of a conference table with a microphone, eyeglasses, pen, and paper in focus, with blurred boardroom participants in the background.
Is Your Board Ready for AI? Questions Every CX Leader Must Answer
US flag on the Robert Kennedy Justice Department Building in Washington DC.
Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Sign made out of grass that says, "INBOUND" in San Francisco for HubSpot's annual conference.
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
Selective focus on a USPS mailbox with a defocused FedEx mailbox in the distance. 
We’ve Lost Preview Text for Email. Are Subject Lines Next?
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Articles Tagged "Cloud Computitng"

News Analysis
Article
Digital Workplace
Why Microsoft Doesn't Want You to Buy Office 2019
Feature
Article
Information Management
10 Ways Cloud Computing Will Evolve In 2018
Feature
Article
Information Management
Microsoft Buys Deis to Add Container Muscle to Azure
Feature
Article
Social Business
Microsoft Shakes Up Its Strategy With SharePoint 2016 Release
Editorial
Article
Customer Experience
Are Hybrid Clouds the Secret Sauce for Great CX?
Feature
Article
Information Management
Email Creates So Many Headaches
Editorial
Article
Information Management
Looking Back: Impatiently Waiting for SharePoint 2016
Feature
Article
Information Management
Microsoft Promises Stronger Data Security
Feature
Article
Social Business
Vera Partnership Offers Dropbox Enterprise Security
Editorial
Article
Information Management
Digging Into the Multiple Layers of Cloud Value
Feature
Article
Information Management
Picking the Right Partner in the Google, Microsoft Ecosystems
Editorial
Article
Information Management
What You Might Be Missing About Cloud ROI
Feature
Article
Information Management
Oh Goodie: Office 2016 Is Here
Feature
Article
Information Management
Could Microsoft's Adallom Buy Fortify Office 365?
Feature
Article
Information Management
Metalogix Adds Content Management to its Cloud Toolbox
Feature
Article
Digital Marketing
Who Needs a Ferrari? Oracle Buys Datalogix for Christmas
Feature
Article
Information Management
On Heels of SAP-IBM, ISO Debuts International Cloud Standards
Feature
Article
Internet of Things
Say What? Most Consumers Clueless About the Internet of Things
Feature
Article
Internet of Things
Top 5 Internet of Things Security Concerns
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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Popular Articles
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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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