Editorial
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Adobe's $20B Figma Acquisition: UX Design Game-Changer or Antitrust Roadblock?
Interview
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Wine Pricing Yields Sour Customer Experience Grapes
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Musk, Wozniak and Thousands of Others: 'Pause Giant AI Experiments'
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Marketing Reinvention: 4 Big Lessons Learned Over 4 Decades
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Customer Experience
AI’s Role in Digital and Retail Personalization, Part 3: Synchronicity for Exceptional Customer Experiences
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Why Marketing Leaders Need to Harness the Power of AI Now
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Customer Experience
How Amazon Prime Created a Bad Customer Experience for Everyone Else
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Verified Social Media Profiles Won't Give Marketers a CX Boost (Not Yet)
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7 Things on Adobe's Innovation Radar You Should Know About
Editorial
Leadership
What I Learned About Learning From Career Failure
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Digital Marketing
Why Ecommerce Needs to Evolve for Gen Z
Best Practices
Digital Marketing
Creating a Comprehensive Identity Roadmap: Unify and Optimize Your Data and Strategy
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Digital Marketing
Marketing Budgets Remain Strong Amid Economic Uncertainty
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Digital Experience
ChatGPT Suffers First Data Breach, Exposes Personal Information
Editorial
Customer Experience
Support Customer-Centric Culture With Active Employee Listening
News Analysis
Digital Marketing
Is Your AI-Generated Content Protected by US Copyright?
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Digital Experience
OpenAI Incorporates Web Search Into ChatGPT With Web Browser Plugin
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Customer Experience
ICYMI: ChatGPT Plugins, Adobe Summit 2023, Empowering Employees
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Customer Experience
3 Ways CX Leaders Empower Their Customer Success Teams
Best Practices
Customer Experience
Tips for Revitalizing Old Content for New Customer Experiences
Interview
Customer Experience
Conquering Customer Experience Nightmares
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Digital Experience
Adobe Launches New GenAI, New NVIDIA AI Partnership, More News
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Customer Experience
Qualtrics-Twilio Partnership, Verneek’s New Customer Experience AI Platform, More News
Editorial
Customer Experience
3 Ways to Reduce Bias in Customer Survey-Based Data for Effective CX
Editorial
Customer Experience
Transform Customer Experience Disruptions Into Business Opportunities
Interview
Digital Experience
Making Digital Customer Experience Rounds at Adobe Summit 2023