Articles Tagged "Customer Service"(Page 14)

Cloud Disruption in the Call Center

Men Want Products, Women Want Help and No One Wants to Wait

Busted: 5 Common Myths Of Customer Service

Bad Time for an IPO? Don't Tell Zendesk

Guess What 3 Countries Offer the Best Customer Service

InContact's $48 Million Buy Targets Mid-Sized Contact Centers

Taking CRM to the Next Level with the Internet of Things

5 Ways to Handle Real Time Content Demands

How Consumer Collaboration Solved the Case of the Grumpy Fliers

7 Vendors Top the Forrester Wave for Customer Service Solutions

Make the Customer the Focus of Online Experiences

Reporting for Duty at Bloomfire: New CEO Bob Zukis

What Not to Say: Words that Cost You Customers

Contact Centers Drive the Social CRM Revolution

News Bites: Updates from Brainshark, Xinet, Kenshoo and More

The Future of Customer Service: Predictive, Personalized

How to Make Your Customers Love You This Valentine's Day

Too Many Customers, Too Few Customer Support Agents

Improving the Customer Support Experience

The 6 Pieces of the Customer Experience Puzzle

Bring the Internet of Things to Customer Service and Support

A Look Back: The Evolution of Social Media in 2013

Resolve to Upgrade Your Web Tech for Better Customer Experiences [Infographic]

Brands Still Struggle to Engage with Customers on Social Media

Kick the Customer and Other Stupid Experience Related Games

Zendesk Integrates with MailChimp, SurveyMonkey; Extends Customer Support

Duck and Cover: More Customers are Experiencing Rage