Articles Tagged "Customer Support"(Page 9)

How CallidusCloud Supports High Performing Salespeople

Gartner Report: Magic Quadrant for Contact Center Workforce Optimization

Zendesk for Salesforce: Aims to Improve Customer Support Experience

Putting the Social into Customer Relationship Management

Revamping Customer Support in the Era of Customer Experience

IBM's Larry Bowden: Social Media, Sentiment Analysis, Rich Media Help Break Down CIO/CMO Silos

SAP Launches Customer Experience Revolution #SAPTechEd

Social CRM Is Not A Strategy - But You Do Need A Strategy To Succeed

Mavenlink and ViWo Launch Apps Domain Pros, Improve Google Apps Implementation

The Current State of Social CRM [Infographic]

Start-up Helpshift Raises US$3.2m Funding For Mobile Apps Customer Support

Mzinga Debuts OmniSocial Engaged for Deeper Social Intelligence

Cisco Sees and Hears Social Media at New Listening Center

Citrix Introduces GoToAssist, Cloud-Based Service Desk

UserVoice CEO Richard White: Users Expect 'Luxury' Customer Experience #UserConf

Moxie Software Adds VirtuOz Virtual Agents to Chat Spaces

Salesforce Communities Released for Private, Social Connections with Customers and Partners

Freshdesk Releases HTML5 Mobile Site for Customer Support

6 Tips for Managing the Modern Customer Support Organization

KANA Unveils Next-Gen Web Customer Service

Salesforce Owned Desk.com Goes Multilingual for Global Customer Support