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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
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7 AI Competencies Marketers Must Master in 2026
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Editorial
A muddy off-road vehicle stuck in deep mud as a person wearing a helmet and muddy clothes pushes against the front wheel, struggling to free it from a waterlogged trail.
A Practical CX Leader’s Guide to Breaking AI Paralysis
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Editorial
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What Contact Center Operations Reveal About Your Customer Experience
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The AI Content Reset: What B2B Marketers Must Stop and Start in 2026
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10 Marketing Leaders on What Stays, What Goes and What Scales in 2026
A large Nasdaq digital billboard in Times Square congratulates Parloa on its $120 million Series C funding round and $1 billion valuation, surrounded by other illuminated advertisements and high-rise buildings.
Parloa Raises $350M for Enterprise Customer Experience
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Why Most CMOs Fail Long Before the Exit Interview
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Framer Expands On-Page Editing With Drag-and-Drop Localization
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Fully Charged: How Duracell Transformed Its Digital Presence with Webflow and Edgar Allan
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Articles Tagged "M-commerce"

Feature
Article
Ecommerce
The Increasing Importance of Mobile-First Ecommerce
Feature
Article
Customer Experience
Are You Spending Black Friday In Line or Online?
Editorial
Article
Digital Marketing
Data is a Mobile Marketer's Best Friend
Feature
Article
Customer Experience
Why Apple Pay Will Boost Mobile Payments
Feature
Article
Customer Experience
Brick and Mortar Fights Back Against the E-Commerce Tsunami
Feature
Article
Customer Experience
Customer-Centric and Easy to Use is the New Business Model
Feature
Article
Customer Experience
Facebook to Launch Mobile Payments System
Feature
Article
Customer Experience
How to Optimize Your Mobile Strategy for the Growth Ahead in m-Commerce
Feature
Article
Customer Experience
How Reflected Intelligence Can Make e-Commerce Apps More Powerful
Feature
Article
Customer Experience
Making Mobile Part of Your Cyber Monday Preparation
Feature
Article
Customer Experience
Three Imperatives to Ensure Your Mobile Experience is Future-Proof
Feature
Article
Customer Experience
Mobile Commerce Market Shows Continued Growth, No Consensus on Mobile Payment Methods
Feature
Article
Customer Experience
Siteworx Survey Says Fast, Simplified Sites Key to Mobile Marketing Success
Feature
Article
Customer Experience
Banks, Mobile Carriers Treading Carefully with Digital Wallets #appsworld
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Article
Customer Experience
Forrester Predicts Mobile Payments to Reach $90 Billion by 2017
Feature
Article
Web Experience
Google Ramps Up Mobile Advertising Efforts, Launches Mobile Now! Initiative
Feature
Article
Enterprise 2.0
Mobile Enterprise: 5 Benefits Of Mobile, An Increase in Mobile Commerce
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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