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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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PwC & Salesforce Launch AI-Powered Contact Center Solution
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Editorial
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AI, Compliance and Customer Trust: 3 Pillars of Modern Personalization
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Editorial
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OpenAI's ChatGPT Instant Checkout: The Dawn of Conversational Commerce CX
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The One-Dial Illusion: Why CX Leaders Keep Crashing on ROI
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Marketing Leaders Take Note: The Dangerous Blur Between Strategy and Execution
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What’s In Store for Content Management?
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The Hidden Cost of Disconnected Customer Data — and How Journey Intelligence Fixes It
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CMO Circle: Turning 270 AI Solutions Into a Brand Statement
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Operationalizing Journey Intelligence: The Real ROI of Acting on Customer Insight
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Articles Tagged "Social Marketing"

News Analysis
Article
Digital Marketing
Why Should the Potential TikTok Ban Matter to Marketers?
Feature
Article
Digital Marketing
Why Content Engagement Through Social is Failing and What You Can Do About It
Feature
Article
Digital Marketing
LeadSift Promises Smarter Ad Targeting through Twitter
Feature
Article
Digital Marketing
Yep, Facebook Generates a Lot of Hate
Feature
Article
Digital Marketing
NextPrinciples: Bringing Context to Marketing Automation
Feature
Article
Social Business
Social Business Proving a Success, for Some: MIT Report
Feature
Article
Customer Experience
Adobe Social Adds Instagram, LinkedIn + Foursquare Integrations
Feature
Article
Customer Experience
5 Ways Social Media Insights Can Influence Your B2B Marketing
Feature
Article
Customer Experience
6 Reasons Why B2B Social Marketing is Different Than PR
Feature
Article
Customer Experience
Oracle Purchases Collective Intellect, Continues Social Tool Buying Spree
Feature
Article
Customer Experience
Salesforce Rounds Out Marketing Platform With Buy of Social Ad Player Buddy Media
Feature
Article
Customer Experience
Polygraph Reports Quantify Facebook Data
Feature
Article
Web 2.0
Live from London: Internet World 2011 #iwexpo
Feature
Article
Enterprise CMS
SMB Tech Roll-up: SMBs Abandoning Desktops, Zoho Gets Friendly with Mac
Feature
Article
Social Media
Shoutlet Makes Social Media Easy
Feature
Article
Web Publishing
Social Marketing with Ease Using WordPress
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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