Articles Tagged "Social Media"(Page 20)

The Net Promoter Score and Beyond: Measuring Customer Satisfaction

SAP Says: Link Revenue to Social Media to Show ROI #gilbane

Will Ephemeral Communications Make Delete the Default?

New Report: Understand Your Audience Before Using Social Media

Why Apple Needs Topsy in a $200 Million Way

BlackBerry Pivots to Social Media with BBM Channels

B2B Marketing on Twitter: Turn Listening into Social Insights, Influence

Few Customers 'Extremely Satisfied' with Omnichannel Customer Experience

How Mobile and Social Are Changing Consumer Behaviors [Infographic]

How Apps and Social Media Will Color Black Friday

Join the Shift: Think Mobile-First for Customer Engagement

Chris Brogan Shares the Secret to Digital Relationships

Xbox One Sells A Million, Microsoft Grapples with Social Media Backlash

Buy Tech Products on Launch Day at Your Own Risk

Social Media Briefs: YouTube Outage, Twitter Pulls a Plug, the Secret Lives of Pins

Jive Report Finds More and More Employees are Collaborating at Work

5 Major Differences Between Xbox One and PlayStation 4

Adobe Changes Pricing Structure for Marketing Campaigns

Is Your Customer Experience Ready for the Holidays? [Infographic]

The Twitter IPO: All You Need to Know

Webtrends: Impressive Results from First B2B Use of Twitter's Lead Gen Cards

Facebook Still Way Ahead of Google, Gigya Reports

Social Media Briefs: Snapchat Wins, Facebook Loses, Instagram Gains

Answer My Tweet ... Now, Customers Say

Chief Customer Experience Officers Challenged by Security, Generation Gap

Social Business Tools, Talent Keep Workers on Task

How to Handle Negative Brand Perceptions on Social Media