The Wire (Page 210)

Customer Experience Management Software Market Size Rising demand for personalized interactions, enhanced customer satisfaction, and data-driven insights drive the Customer Experience Management software market. PORTLAND, OREGON, UNITED STATES, August 10, 2023/ EINPresswire.com / -- According to projections, the Customer Experience Management Software Market will grow at a 15.6% CAGR from 2020 to 2027, from a 2019 market size of $7,571 million to a predicted $23,835 million.

Algolia Ranks in the Top 50 on the Prestigious 2023 Forbes Cloud 100 for the Second Consecutive Year SAN FRANCISCO--(BUSINESS WIRE)-- Algolia, the world’s only end-to-end AI Search and Discovery platform, today announced that it has been named #46 on the Forbes 2023 Cloud 100. This award marks the second time Algolia has been ranked on this prestigious list.

NEW YORK, Aug. 10, 2023 /PRNewswire/ -- The voice and speech analytics market is estimated to grow at a CAGR of 16.35% between 2022 and 2027. The market size is forecast to increase by USD 2,565.07 million, according to Technavio.

Edge Computing Market Edge computing assists real-time applications in analyzing and processing collected data, which is also one of the crucial factor that drives the market demand. PORTLAND, PORTLAND, OR, UNITED STATES, August 10, 2023/ EINPresswire.com / -- According to the report by Allied Market Research, the global edge computing industry garnered $1.73 billion in 2017 and is estimated to reach $16.55 billion by 2025, growing at a CAGR of 32.8% from 2018 to 2025.

PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This collaboration seeks to drive greater enterprise agility by seamlessly integrating Voice, IVR, Email, Chat, SMS, MMS, and Messengers under the Bright Pattern's omnichannel platform.

With over 30 years of trusted experience, PMG continues to amplify its pledge to client success, equipping companies with comprehensive market insights and strategies tailored to their unique needs in these economically challenging times. Priority Metrics Group (PMG), a renowned B2B marketing research and consulting firm, announces the expansion of its service portfolio to include B2B market assessment services.

Lytics, a leading customer data platform (CDP), announces its newest feature: AI/ML Automated Identity and Profile Management. This new toolset improves accuracy in identity management by leveraging AI/ML automation to maintain and streamline customer identity data resulting in more accurate targeting and cutting data bloat. "Within complex data warehouse environments like BigQuery, businesses often grapple with effectively managing customer profiles,” said Jascha Kaykas-Wolff, Lytics' President. "Our AI/ML Automated Identity and Profile Management automates this process, so that businesses are matching the right customer data with the right profile.” Traditional manual processes for correcting inaccurate or outdated customer profiles are time-consuming and error-prone, and the desire to maintain every data set has driven up cloud storage costs for data that is sometimes not even relevant or used.

CloudMellow, an enterprise solutions provider offering branding, web design, digital marketing, application & product development, hosting and managed services to an array of industries announces the acquisition of Chicago rooted website design company, Idea Marketing Group. This newest acquisition will further strengthen CloudMellow's portfolio of award winning digital agencies.

Today, AGAT proudly introduces BusinessGPT, a groundbreaking solution that empowers users with comprehensive insights by analyzing all company data sources. With its ChatGPT experience, BusinessGPT enables data-driven decisions and activities like never before.

Simon Data, the leading customer data platform (CDP), announced today the successful completion of its Series D funding round, securing $54 million in investment. The funding round was led by Macquarie Capital with participation from several existing investors, including Polaris,.406, and F-Prime, underscoring their confidence in Simon Data's vision and its ability to set a new standard for personalized, cross-channel marketing globally.