The Wire (Page 216)

BOSTON — Semrush Holdings, Inc. (NYSE: SEMR), a leading online visibility management SaaS platform, today announces two ChatGPT features to its Listing Management Tool, further strengthening the company’s commitment to Artificial Intelligence (AI). The new AI-powered features aim to help users reply to online reviews faster and find higher-quality keywords for their local business listings.

The Customer Relationship Management Software Market [2023-2030] Latest report a comprehensive analysis of the Customer Relationship Management Software market is presented in the latest report, with a focus on its current state and potential prospects. Moreover, the report spotlights various types within the Customer Relationship Management Software market, such as [Cloud-Based, On-Premise], along with key applications like [SMEs, Large Enterprises].

ActionIQ, the leading Enterprise Composable Customer Data Platform (CDP), is excited to announce its collaboration with Amazon Web Services (AWS) to offer their customers AWS Entity Resolution, the industry's first Composable Identity Resolution capability, fully integrated within the ActionIQ CDP. Unveiled today at the AWS Summit New York, this is a new machine-learning powered service that helps companies easily match and link related customer records stored across multiple applications, channels, and data stores, using flexible, configurable workflows that take only minutes to set up without needing to build and maintain complex custom solutions.

Customer.io, a leading Customer Engagement Platform for tech-savvy marketers, today announced the general availability of Data Pipelines, their new customer data platform (CDP). “With our limited-time promotion, we are making Data Pipelines a no-brainer choice for companies seeking to harness the power of data to fuel their growth and deliver exceptional customer experiences.” Data Pipelines makes it easy for companies to collect and integrate data from various sources, including websites, servers, and ad platforms. This single centralized hub then routes real-time data to destinations like Mixpanel, Amplitude, Google Analytics, Salesforce, and TikTok. “By centralizing customer data, Data Pipelines enables marketers to gain a deeper understanding of their audience, make data-driven decisions, and deliver personalized experiences to their customers,” shares Founder and CEO Colin Nederkoorn. “This elevated level of personalization increases the ROI of marketing efforts by improving engagement and driving better results.” The CDP that adapts to existing infrastructures Each business has unique data sources and storage preferences.

Murf, a leading text-to-speech platform, today announced its new integration with Canva, the world’s first all-in-one visual communication platform. This collaboration will empower Canva’s global community of 135 million active Canva users to seamlessly add natural-sounding voiceovers to their creations, bringing designs to life like never before.

Tackle.io, an end-to-end solution for B2B software companies to generate revenue through the cloud, announced today a collaboration with Amazon Web Services (AWS) to help independent software vendors (ISVs) accelerate their Cloud go-to-market (Cloud GTM) journey with AWS. This collaboration provides ISVs the software and services they need to scale with AWS by driving a complete go-to-market motion through co-sell and AWS Marketplace.

Constructor, the leading AI-powered product discovery and search platform for enterprise ecommerce companies, today announced Attribute Enrichment, a solution that improves online product catalog quality using deep learning and machine vision, both forms of AI. Attribute Enrichment combines raw product catalog data with buyers' behavioral clickstream data across touchpoints — correcting and auto-enriching product attributes to help buyers discover the items they'll find most attractive, while improving personalization across their customer journey.

The AI development services are designed to help businesses improve customer experience by automating tasks, providing personalized recommendations, and resolving customer issues quickly and efficiently. “We are excited to launch our AI development services,” said Sanjeev Verma, CEO of Biz4Group. “We believe that AI has the potential to revolutionize the way businesses interact with their customers, and we are committed to helping businesses adopt this technology and reap the benefits.” The AI development services from Biz4Group include: • AI-powered chatbots that can answer customer questions, provide support, and even sell products. • AI-powered analytics that can help businesses identify customer pain points, track customer sentiment, and improve customer satisfaction. • AI-powered automation that can streamline customer service processes, save time, and reduce costs. “Our AI development services are a game-changer for customer experience,” said Sanjeev Verma. “They can help businesses automate tasks, provide personalized recommendations, and resolve customer issues quickly and efficiently. We believe that these services will help businesses of all sizes improve their customer satisfaction and loyalty.” About Biz4Group Biz4Group is a leading AI development company that provide business solutions for their clients.

Horsent Technology Co., Ltd. is a leading provider of custom touch monitors, specializing in creating high-value solutions for vertical users. With a strong focus on product innovation and unwavering commitment to customer satisfaction, We have established itself as a reliable partner in the industry.

Today at AWS Summit New York, Amazon Web Services (AWS) and Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced an extension of their longstanding strategic work together that will place powerful artificial intelligence (AI) capabilities at the fingertips of Twilio customers. This news follows the recent announcement of Twilio CustomerAI.