The Wire (Page 252)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
5G IoT Market Opportunity Analysis 2030: Revolutionizing Connectivity and Accelerating Digital Transformation
May 15, 2023
The rise in mobile data traffic, advancements in wireless technology, and development of massive 5G IoT ecosystem and critical communication services drive the growth of the global 5G IoT market. However, lack of standardization in IoT protocols and the use of 4G LTE technology for IoT hinder the market growth.
Press Release
Digital Marketing
Introducing Version Two of the Blue Zone Dashboard: The Ultimate All-in-One Marketing Solution
May 15, 2023
Blue Zone Marketing, a leading digital marketing agency in the Northwest, has announced the nationwide release of version 2 of their flagship marketing software, The Blue Zone Dashboard. This cutting-edge software allows businesses across the country to manage their entire online presence in one place, creating a comprehensive marketing solution.
Press Release
Digital Experience
OneTrust Unveils Innovations to Enable Responsible Data Use and Trust Intelligence at Scale
May 12, 2023
OneTrust, the market-defining leader for trust intelligence, announces new innovations across the Trust Intelligence Platform to help organizations responsibly use data and drive trust intelligence at scale. As companies tackle the challenges of data sprawl, OneTrust's enhancements provide companies with the discovery, automation, and intelligence to manage data responsibly across the entire life cycle, enable regulatory agility, and implement privacy by design.
Press Release
Digital Marketing
BlueRose Technologies Is a Showcase Sponsor at PegaWorld iNspire 2023
May 12, 2023
BlueRose Technologies (BRT), a digital customer experience solutions company, has announced its sponsorship of PegaWorld iNspire 2023, the annual conference of Pegasystems, the low-code platform provider empowering the world’s leading enterprises to Build for Change ®. The event will be held at the MGM Grand in Las Vegas, NV, from June 11-13, 2023.
Press Release
Customer Experience
Automation as a Service Market Set to Grow as Businesses Embrace Cloud-Based Automation Solutions | CAGR of 25.3%
May 12, 2023
The market for automation as a service was valued at $2.08 billion in 2018 and is anticipated to rise to $12.36 billion by 2026, at a CAGR of 25.3%. Industry 4.0 and the advent of digitalization have significantly accelerated market growth since they provide organizations an all-in-one automation package for digitized operations.
Press Release
Digital Marketing
Software as a Service Market to See Booming Growth | Google, Slack, Twilio
May 11, 2023
The Latest Released Software as a Service market study has evaluated the future growth potential of Software as a Service market and provides information and useful stats on market structure and size. The report is intended to provide market intelligence and strategic insights to help decision-makers take sound investment decisions and identify potential gaps and growth opportunities.
Press Release
Digital Experience
Mo, an AI Chatbot Powered by Morningstar Intelligence Engine, Debuts in Morningstar Platforms
May 11, 2023
Morningstar, Inc. (Nasdaq: MORN), a leading provider of independent investment insights, today launched a beta version of its generative artificial intelligence chatbot named "Mo" across Morningstar Investor, Research Portal, Direct, and Advisor Workstation platforms. Powered by the Morningstar Intelligence Engine, a platform that pairs Morningstar's extensive investment research library with Microsoft's Azure OpenAI Service, Mo is designed to surface and summarize Morningstar's independent insights in a conversational format for investors and investment professionals.
Press Release
Digital Experience
Noteable Launches ChatGPT Plugin Revolutionizing Access to Data Analysis Regardless of Technical Ability
May 11, 2023
Noteable, the collaborative, AI-enabled data platform, has announced the launch of its Noteable Notebooks ChatGPT plugin, providing access to computational notebooks with exploratory analysis, visualization, machine learning, and data manipulation capabilities for everyone, regardless of skill level. Noteable is revolutionizing data workflows for the first time by empowering everyone to create data-driven documents using only a written prompt.
Press Release
Digital Marketing
Despite Knowing That Advertising Identifiers Are Being Phased out, Advertisers' Awareness of Cookieless Technologies Remains Low According to Global Survey
May 11, 2023
Ogury, the global leader in personified advertising, recently commissioned leading IT market research firm IDC to conduct a global survey on 1,000 major brand and media agency executives, to get their perspective and understanding of the future of digital advertising in a cookieless world. Most of the polled executives (60%) agree that user tracking will soon become obsolete.
Press Release
Customer Experience
MiaRec Introduces AI-driven Automatic Call Summary Function Powered By ChatGPT
May 11, 2023
MiaRec, the global provider of Conversational Intelligence and Automated Quality Management solutions for contact centers, has announced the launch of its AI-driven Automatic Call Summary feature, powered by Chat GPT. “We’re very excited about this new feature,” said Gennadiy Bezko, MiaRec's CEO. “Agents will no longer have to tediously read call transcripts or listen to call audio recordings to manually summarize call interactions. This task can now be automated at the click of a button.” Post-call procedures are repetitive, time-consuming tasks.