Latest Voice of the Customer Articles(Page 128)

News You Can Use: Hubspot Says Your Website Sucks

Buying Customer Love: Swag and Diversions at Oracle OpenWorld

Oracle’s Ellison States His Case at OpenWorld #oow15

Your CEO's Opinions Can Damage Your Company

Oracle Partnership With Intel Targets Cloud Dominance #oow15

Customer Centricity Leads to Purposeful Work

News You Can Use: Brainshark, DoubleDutch, More

SAP Marries Community and Commerce for Seamless Shopping

How Cafyne Keeps You from Acting a Fool on Social Media

How Microsoft’s Surface Line Came Back From the Dead

What Feels Like SaaS, Acts Like SaaS But Isn’t SaaS?

Maybe I'm Too Hot for a Windows Phone

Optimizely Raises $58M, Targets Personalization

Bad Customer Data Will Sabotage Your CRM Initiative

Customer Satisfaction is Not a Good Indicator of Customer Behavior

News You Can Use: Facebook, Vidyard, More

3 Steps to Customer Centricity

Customers: Do You Want to Be Stalked Or Ghosted?

CX Legend Frank Eliason: Empathy Trumps Tech

These 10 People Are Customer Experience Leaders #CXDay

Exceed Customer Expectations Online

Is Content Marketing Just the Same Old Marketing?

UX Anti-Patterns: Some Rules are Meant to be Broken

News You Can Use: Jive, Puppet Labs, More

A Familiar Face Will Dominate B2B E-Commerce

Turning Your Customers into Ambassadors

Google Unveils New Smartphones, Refreshed Chromecast, ‘Pixel C’ Tablet