Bassam Zarkout


Ottawa, Ontario


Content Management, Information Management


Bassam Zarkout is the CTO of RSD, a pioneer in information governance solutions, and has been leading the innovation, vision, creative strategy and architecture of RSD GLASS™, from its initial inception, through its development and now its deployment with major global corporations. Zarkout is a thought leader in the information governance space (conception, design, development and implementation) and is a frequent speaker at key industry events. He has more than 20 years of experience in information governance solutions, including records management, e-Discovery, regulatory compliance, privacy and audit trail management. Zarkout has a deep understanding of the impact of laws, regulations and standards in these areas.

Zarkout’s in-depth experience includes various document-centric technologies including ECM, email archiving, report output archiving, document imaging and workflow. For two decades, Zarkout has been involved in global, large-scale enterprise information governance projects, including at the US Department of Defense, Canada’s Department of National Defense, global financial services organizations (banks and insurance companies) and global automotive manufacturers, amongst others.

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