Diane Gordon

CONTRIBUTING AUTHOR

Boston

COVERS

Customer Experience, Digital Marketing

CONNECT

Diane Gordon is senior vice president, customer success at BlueConic. Gordon’s career includes executive roles in customer care, operations, marketing, product development, product management and corporate development. Most recently, as the Chief Customer Officer of Brainshark, Gordon led all post-sale customer activities, from implementation through expansion and advancement. She held senior, customer-facing positions at Bullhorn and Endeca Technologies (acquired by Oracle). Gordon is a thought leader, speaker, and author in customer care and success. She is a member of the Athena Alliance, an organization that advocates for women in the Boardroom.

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