Fabrice Martin
CONTRIBUTING AUTHOR
Washington D.C.
COVERS
Customer Experience
Fabrice is responsible for the vision, roadmap and go-to-market strategy for the Clarabridge CX Suite of products. He brings more than two decades of experience launching new products and business applications focused on solving large, complex analytical problems and delivering valuable insights.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Fabrice's Recent Tweets
Fabrice's Recent Articles
- Rise to the Challenge of Holiday Travel – Deliver Stellar Customer Experience Dec 19, 2019
- Move Beyond Surveys to Gain a Full View of Your Customers Oct 16, 2019
- Why Voice of the Employee Is as Important as Voice of the Customer Sep 6, 2019
- Why the Future of Customer Experience Lies in Predictive Technology Jun 24, 2019
- Getting Started With Messaging? Here’s What Your Business Needs to Know Apr 8, 2019
- Become a Customer Experience Champion (and Create a Team of Champions Too) Feb 7, 2019
- So You've Been Asked to Revolutionize CX as a Team of One Aug 15, 2018
- Don't Let Journey Mapping Fatigue Keep You From CX Success Mar 1, 2018