John Zimmerer
CONTRIBUTING AUTHOR
Washington, DC
COVERS
Customer Experience, Digital Marketing
John Zimmerer is the senior director of marketing at Topdown, where he leads market research and outreach efforts for the company's customer communications and customer experience products. Most recently, John has been researching and writing about the future direction of the technologies that power customer experience, and is regarded as a thought leader in this area.
John has over 15 years of software product marketing experience. His areas of expertise include market research, analyst relations, public relations and digital marketing.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
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John's Recent Articles
- Why the Apache Unomi Open-Source Customer Data Platform Is Worth a Look Apr 9, 2019
- Use Employee-Driven Design to Simplify the Digital Workplace Mar 13, 2019
- Improving Digital Literacy Is 'Simple' Jan 31, 2019
- Signs of Progress With Digital Experience Stack Integration Nov 15, 2018
- Automating the Digital Workplace Jul 24, 2018
- Mastering the Digital Transformation Cha-Cha-Cha Apr 13, 2016
- From Here to Infinity: Personalizing Every Customer Journey Mar 4, 2016
- A Look at How Your Software is Made Feb 11, 2016
- Digital Experience, WCM Practitioner Tools Largely Disappoint Jan 4, 2016
- Content Connects Your Digital Experiences Dec 2, 2015
- Connecting Disparate Data Sources to Your Customer Experience Nov 10, 2015
- Overcoming Those DAM Customer Experience Obstacles Oct 5, 2015
- Be a Customer Experience Champion Sep 3, 2015