Lorraine Schumacher

CONTRIBUTING AUTHOR

Washington, D.C.

COVERS

Customer Experience

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Lorraine is a CX veteran who prior to Clarabridge, worked at Verizon for over ten years where she helped build its CMO Organization's portfolio as well as the first Verizon Wide Customer Business Intelligence Organization, and now at Clarabridge, she works with brands to improve business results by enabling CX transformation.

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