Matthew Bieber

Contributing Author
Matthew Bieber avatar
Reporting from
Allentown, Penn.
Customer Experience, Digital Marketing

Matthew Bieber is the CEO of CDC Software, a provider of SaaS solutions that create real-time, events-based links between leading telephony systems, CRM systems and other mission-critical contact center data solutions. A strategic, business-minded thinker with over three decades of experience in customer care and technology, Bieber oversees and shapes CDC Software’s product offerings by anticipating customer needs and innovating next-generation solutions to enable the delivery of unparalleled customer experiences.

Before joining the CDC Software team, Bieber held a number of C-level positions including serving as a division executive for Computer Aid, Inc. and as the president of Teleperformance’s cloud/SaaS technology services. Bieber spent 25 years at AT&T and, before leaving the company in 2005, held the role of executive director, product management and marketing for the company’s contact center services.

Bieber earned his undergraduate degree in marketing from Penn State University and his MBA from Lehigh University.

Matthew’s recent tweets

About CMSWire

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.


Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

Join the Community

Get the CMSWire Mobile App

Download App Store
Download google play