Nathan Eddy is a Berlin-based filmmaker and freelance reporter with a degree in journalism from Northwestern University. His work has appeared in CIO.com, InformationWeek, and SecurityBoulevard, among numerous other publications.
Feature
Customer Experience
Building a Gold Standard for Consumer Trust
Feature
Customer Experience
CX + EX: The Formula for a Customer-Obsessed Culture
Feature
Digital Marketing
Moving to Connected Marketing a Must in the Digital-First World
Feature
Digital Marketing
Google Analytics 4 and Making the Most of the Customer Lifecycle
Feature
Customer Experience
Continuous Monitoring Strategy Makes VoC Returns Richer
Feature
Customer Experience
Data Enrichment: Key to Maximizing Customer Experience?