Nicholas Hahn

Contributing Author
Nicholas Hahn avatar
Reporting from
New Jersey
Customer Experience
Nick Hahn is a Director in West Monroe Partners’ Digital practice, working with clients nationwide to realize digital business transformation. He has more than 30 years of experience as a senior-level strategist, line manager and business leader for global organizations. Nick blends acumen in emerging digital technologies with expertise in long-term visioning, business strategy, customer-facing and business operations solutions, service design, economic modeling, governance, organizational development and change management. His experience spans many Fortune 500 companies and leading global enterprises in the consumer products, financial services, healthcare, automotive, retail, media and entertainment and other sectors.

About CMSWire

For nearly two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.


Today the CMSWire community consists of over 5 million influential customer experience, digital experience and customer service leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked gathers the world's leading employee experience and digital workplace professionals.

Join the Community

Get the CMSWire Mobile App

Download App Store
Download google play