Riaz Raihan

PRESIDENT OF PRODUCTS

New York, NY

COVERS

Customer Experience

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Riaz Raihan is President of Products at Alida. He leads product strategy, product management, research & development, engineering, UX design and customer cloud operations for the company. Riaz’s team builds world-class customer experience management (CXM) products for Alida customers.

Riaz has over 20 years of technology and product leadership experience in the United States and Canada. He is a veteran of SAP, Cisco, Infor and Accenture. Most recently, he was the GM for Cisco’s internet of things (IoT) business unit in San Jose, California. At Cisco, Riaz led a global team of 1,200 engineers, architects and product managers that made digital strategies come to life by harnessing the power of IoT, Cloud, Analytics and AI/Machine Learning.

Riaz spent a decade at SAP AG as SVP & COO responsible for product operations, value engineering, solution engineering, industry products and centers of excellence. At Infor, he was the global leader for digital engineering. Early in his career, he worked at Accenture and Ernst & Young, serving F500 clients across North America and Europe.

Riaz holds engineering and MBA degrees, and is a graduate of the Stanford University Management Development Program.

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