Simon Wright

Contributing Author
Simon Wright avatar
Reporting from
Sheffield, England
Customer Experience, Digital Experience
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Simon Wright is the director of Augmented Reality and Virtual Reality Solutions at Genesys, which provides omnichannel customer experience and contact center solutions. He designs AR/VR data visualizations, marketing campaigns and service support solutions. Prior to joining Genesys in 2013, Simon was the vice president of innovation at Silver Linings Solutions. He holds a patent for a workforce optimization solution and played a key role in building the company’s global reseller channel.

Simon describes his vision for the business applications of AR/VR in industry articles and conferences around the world. He is also an award-winning sports and underwater photographer.

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