Simon Wright is the director of Augmented Reality and Virtual Reality Solutions at Genesys, which provides omnichannel customer experience and contact center solutions. He designs AR/VR data visualizations, marketing campaigns and service support solutions. Prior to joining Genesys in 2013, Simon was the vice president of innovation at Silver Linings Solutions. He holds a patent for a workforce optimization solution and played a key role in building the company’s global reseller channel.
Simon describes his vision for the business applications of AR/VR in industry articles and conferences around the world. He is also an award-winning sports and underwater photographer.