Feature
As we get settled into a new year, we take the time to look at what elements of customer experience management (CXM) will take priority this year. We know that mobile is a key channel and that getting to know your customers should be ingrained in everything you do.
Before we close out 2011 for good, we invite you to take a look back at some of the things that happened and the strategies and practices discussed.
Most Popular
- Alert: What's Coming In Open Source CMS In 2012
- Apple Hits 1 Billion Apps a Week, Starts 2012 With Focus on eBooks
- 3 Things to Know Before Using SharePoint to Build Your Website
- How Digital Business Will Evolve in 2012: 6 Big Ideas
- Social Tools in 2011: From Consumer to Business
Featured:
Webinar: 5 Practical Steps for Enhancing Customer Engagement in 2012 Learn how to bridge Customer Engagement theory with reality. Join us on January 25th. |
Editor's Picks
- Mobile Priority 2012: Go Beyond the App
- Applying Social Business to Sales
- 3 Things Windows 8 Can Teach SharePoint 2012
- One Tip to Transcend Mediocrity or, Why Top 10 Lists Suck
- Google+ Is Not Dead; It Doesn't Even Have a Fever
Around the Web
- Three Things VoC Leaders Need to Pursue in 2012
- How to know what your audience really wants
- Is This a Good time for Listening?
- Keeping up with mobile consumer demands: infographic
- The Social Revolution Has Just Begun
Featured Events (all events | post your event)
- Feb 06, 2012 -- Online Marketing Summit San Diego
- Feb 22, 2012 --; Intelligent Content Palm Springs
- Feb 26, 2012 -- SPTechCon - Sharepoint Conference San Francisco
- Mar 19, 2012 -- DrupalCon Denver
- Mar 20, 2012 -- AIIM Conference San Francisco
Featured Jobs (all jobs | post your job)
- Senior Director of Software Development in San Antonio at GlobalSCAPE
- Web Developer with Java Background in Switzerland at Magnolia CMS
- Senior Project Manager in Atlanta at Perficient
- Web Developer in Cambridge at TerminalFour
- Quality Assurance Analyst in Montreal at OpenText
