"To be sure, these aren't the only companies that 'matter,' but these 100 companies have demonstrated an unwavering commitment to their customers by helping to harvest an organization's collective intelligence in order to best serve its entire constituency chain," the announcement says. The panel of judges was a team of colleagues, analysts, system integrators, theorists, practitioners and a few users.
Adobe made the 2011 list, but the company doesn't make an appearance in the 2012 Knowledge Management Companies Collection. North Plains, a digital asset and publishing process management service provider, also didn't make the cut, and neither did Nuxeo, an open source enterprise content management solutions provider.
Once again, Acquia, a commercial provider of Drupal CMS services & support, secured another spot on the list. Brainware, Citrix, Ektron, EMC, Google, IBM, Jive Software, Microsoft, Mindbreeze, Moxie Software, NewsGator, OpenText and cloud content management solutions provider SpringCM made the list again, too.
"We are very honored to achieve this listing for the fifth time," says Founder and Managing Director of Mindbreeze, Daniel Fallmann.
As a popular provider of security, storage and systems management solutions, Symantec's appearance again this year should come as no surprise. BP Logix also makes its second consecutive appearance.
Making the Cut
Somehow Box didn't appear in the top 100 last year, but landed a place this year. Bamboo Solutions, a SharePoint software solutions provider, also pops up this year, as does Datawatch, a report management an archive solutions provider.
"Datawatch has demonstrated an unwavering commitment to their customers by helping to harvest an organization's collective intelligence in order to best serve its entire constituency chain," KMWorld Magazine editor-in-chief Hugh McKellar says.
Back in 2000, when the list was first announced, then-editor Bruce Taylor tried to appease vendors who wouldn't make the first cut, explaining, "We’ll undoubtedly have omitted some great companies. So our ear will be tuned to hearing what it is that could qualify them for this list. No list is ever complete."