Feature
Companies are regularly dealing with social media and how enforcing policies earlier on can help mitigate risk. Perhaps even more daunting for companies is the stack of information needing to be archived and managed. This week we share insights about each.
Enforcing Social Media Policy
According to the Application Usage and Risk Report, a study that assesses real-world application traffic in hundreds of organizations worldwide, those in financial services and healthcare often ignore the associated risks that come with social media engagement, such as non-compliance, data loss and threat propagation.
Ninety-four percent of the healthcare and financial services organizations included in the study use an average of 28 social networking applications, including Facebook, Twitter and LinkedIn. Yet, because social networking apps use port 80 or port 443, all traffic appears to be browser-based traffic, creating a visibility issue that could be a violation, or lead to violations, of compliance with industry rules and regulations.
Such complications could lead to an all out ban of social media, which isn’t effective either because of the inherent business value that social media holds. The solution? The study suggests that drafting and enforcing policies that safely enable these apps can let businesses engage online while mitigating security risks and compliance violations.
Digital Preservation at the Library of Congress
If you think you have a lot of information to keep track of, how do you think the Library of Congress feels?On April 8 in Arlington, VA you can learn how the Library of Congress (LOC) is working to keep valuable digital information permanently available.
Learning Opportunities
Webinar
May
30
ChatGPT and the Future of Conversational AI
This discussion explores various aspects of AI implementation, ethical considerations, and challenges for your organization.
Webinar
May
31
The Evolution of Employee Listening - 2023 Trends & Best Practices
Learn proven effective methods and solutions to supporting an inspirational future of Employee Voice
Webinar
Jun
1
How organizations can design, build and run Generative AI into the Customer Experience
Discover how to drive enhanced CX through Generative AI
Webinar
Jun
6
The Future of Social Media: Emerging Trends and How to Stay Ahead of the Curve
The impact of emerging technologies like AI on social media
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
May
30
ChatGPT and the Future of Conversational AI
This discussion explores various aspects of AI implementation, ethical considerations, and challenges for your organization.
Webinar
May
31
The Evolution of Employee Listening - 2023 Trends & Best Practices
Learn proven effective methods and solutions to supporting an inspirational future of Employee Voice
In 2000, Congress charged the LOC with preserving the nation's digital heritage while making sure that its collection of 29 million books and 105 million other items gathered over the last 200 years remains available for the next 200 years.
Of course, preserving many terabytes of essential digital data for use now and in the future is no easy task. Their efforts to create specifications, standards and tools for handling and preserving digital data in a variety of formats have involved those in all areas of government, industry and academia.
Sponsored by the National Capitol Chapter of AIIM International (NCC-AIIM), the mid-day session features William Lefurgy, Office of Strategic Initiatives, Digital Initiatives Project Manager, Library of Congress and Michelle Gallinger, Office of Strategic Initiatives, Digital Archivist, Library of Congress.
Because millions of at-risk digital items have been preserved and made available online, and millions more digital files are being gathered and archived, the LOC can teach others about the challenges they faced to achieve such a monumental task.
