Open Text Offers Document Collaboration with Social Workplace

3 minute read
David Roe avatar

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Earlier this week we said we’d come back and have a deeper look at Open Text and the announcement that it has released key integrations between its eDocs Edition document management software and its Social Workplace software. Here's a closer look.

Due to be made available this fall, the integration is aimed at lawfirms and provides an alternative to firms that need SharePointfunctionality, but don’t actually want to use SharePoint.

It doesthis by offering users the ability to collaborate on documents stored ineDocs repositories using features like instant messaging andmicro-blogging while at the same time taking into account corporatepermissions and governance rules.

Open Text's (news, site) announcement, whichwas made at the International Legal Technology Association conferencecurrently being held in Las Vegas, also included the news that eDocscontent is also being made available through the iPad.

Open Text’s Social Workplace

OpenText’s Social Workplace is the company’s social media component, whichwas added to Open Text’s Enterprise CMS platform in June 2009 and whichwas rebranded and upgraded earlier this summer as Social Workplace.

InJune it continued to expand its original release with functionalitiesof blogs, wikis and other web 2.0 capabilities and -- more importantlyfor law firms -- information governance by adding social workplaces andsocial media marketing features as a result of the 2009 acquisition ofWeb CMS vendor Vignette.

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Open Text Content Server Pulse

While there were many new features thatwill be of interest to law firms, particularly the behind-the-firewallabilities to create user profiles, follow colleagues and collaborate onprojects, highlights of the June upgrade include:

Learning Opportunities

  • Open Text SocialCommunities: Includes functionality like photo and video galleries,slideshows, comments, ratings, forums, idea management, profiling,microblogging.
  • Collaboration: Enterprise employees can interact andcollaborate either in a stand-alone deployment, or as integration withthe Open Text ECM Suite.
  • Open Text Content Server Pulse: Updates of their content server for content streaming via status updates and collaboration.

.. . [lawyers] require the type of secure environment that followsexisting information governance rules and regulations. By integratingOpen Text Social Workplace and eDOCS DM, law firms will have moreoptions for collaborating on ideas, documents and matters with clientsand employees that will be secured and stored within their eDOCSrepository" Todd Partridge, eDOCSand Legal Solutions GM for Open Textsaid.

Open Text’s Social Workplace and eDocs

From the eDocsside, the most recent version is v5.3. For its part, it can controldocument-based knowledge assets by enabling users to capture, organize,locate and share business content in a secure, integrated and intuitiveenvironment.

Content can be taken from e-mail, graphics andforms to discussion threads, scanned paper and electronic-based records,where it is consolidated in a unified enterprise repository for easyaccess and retrieval.

Users can also use Open Text’s recordsmanagement as a result of native integration, search and access fromwithin the native eDOCS user interface.

eDocs integrates with, and supports, the Windows 7 operating system and Microsoft Office 2010 for 32- and 64-bit platforms.

Thefinal part of the ILTA announcement is that users will also be able toaccess all this from the iPad using OT’s WirelessDMS for eDOCS, whichalready supports the Blackberry. Open Text said they had to extend thisfunctionality because of the large demand from legal professionals foraccess to content remotely.

The integrations between eDOCS Edition and Open Text Social Workplace will be available in the fall.