GRC Roll-up: OpenText Offers SharePoint Capture, Guidance Buys CaseCentral

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David Roe avatar

This week, OpenText releases a capture solution that provides easier retrieval of content in SharePoint,DocuWare provides better email compliance management and Guidance announces that it is buying CaseCentral, while SAI outlines GRC predictions for healthcare.

OpenText SharePoint Capture

OpenText has announced a new release that should help those who are worried about keeping their repositories up-to-date and compliant.OpenText Capture for SharePoint enables enterprises to capture, digitize and index paper documents, forms and faxes and move them into SharePoint.

Not only does thishelp to reduce dependence on paper-based processes and introduce business-critical electronic content to corporate workflows, it also means that it will be easier to find data in the event of a regulatory demand.

This new release builds on Open Text’s existing advanced capture technologies as well as complementing the existing OpenText solution set for SharePoint, such as information governance, storage management, and business process management.

The results is an enterprise-wide capture platform that imports scanned documents into SharePoint libraries.

It also supports a variety of capture scenarios including ad-hoc or desktop scanning, high-volume batch and distributed scanning and full-text capture servers.

Captured paper documents are then converted to searchable digital documents using Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR). Users can extract missing or required meta and business data using patented Single Click Entry technology.

DocuWare Offers Compliant Email in Outlook

DocuWare will unveil itsDocuWare 5.1c (SP1) at the upcoming CeBIT conference in Germany in March, which includesanew module, DocuWare CONNECT to Outlook, offering retention management for email out of the familiar Outlook environment.

DocuWare CONNECT to Outlook is designed to help users manage all email. Users can archive email along with attachments out of the Microsoft application and into one central document pool.

Depending on the configuration, email can then be deleted or checked and left in a mailbox -- with or without the attachment. Messages can be archived in DOC, RTF, PDF or PDF/A formats as well as in their original format (MSG), while attachments are stored in their original formats.

Searches are also conducted from within the Microsoft environment using quick search. A user can set the criteria, for example, to search for all email that was sent by the same sender in the last quarter.

Learning Opportunities

DocuWare enhances the search capability offered in Outlook. Configuration of this new module is handled in Web Client settings and may be adjusted by an administrator or users themselves.

Guidance Buys CaseCentral

Meanwhile, Guidance Software has announced it has signed a definitive agreement to buy e-Discovery vendor CaseCentral, which provides cloud-based review and production software.

Once the deal is closed, the integrated solution will span everything from legal hold to identification, collection, preservation, processing, first pass review, and, now with Case Central’s SaaS offering, early case assessment (ECA) and review and production capabilities.

The combined offering will provide Guidance EnCase e-Discovery for legal hold, identification, collection, preservation and processing functions on-premise, and at the customer sites, while CaseCentral will deliver the ECA, review and production functions as SaaS in the Cloud. Financial details of the deal were not released.

SAI Global Identifies Healthcare GRC Trends

SAI Global Compliance, which recently bought Compliance 360 GRC Software Suite, has announced its healthcare industry predictions for 2012.

As regulatory requirements evolve and the public focus on the business of healthcare continues, compliance officers and general counsels are concentrating on areas that will affect their daily responsibilities and the good standing of their organizations.

Healthcare organizations are under great pressure to maintain their revenue levels and now must cope with the increasingly frequent bounty-induced revenue recovery audits and the demands for demonstrating an effective compliance program, the research says.

Healthcare GRC Trends for 2012 include:

  • Bounty Hunter threats continue to increase: Regulators and private payers are financially motivating third parties to help identify and prosecute fraudulent claims. The result is that providers need to prepare themselves for the increasing volume and complexity of audits.The easiest way to do this is to establish a system of record for centrally managing all revenue recovery audits and use automation to cope with the complexity and increasing volume of these audits.
  • Proactive Compliance effectiveness is becoming essential: Regulators are no longer satisfied with the mere presence of a compliance program --instead, providers and payers must now demonstrate that their compliance programs are effective.
  • Healthcare Boards are becoming increasingly accountable: Compliance is now seen as a strategic risk area with brand reputation and significant revenue at stake. Many healthcare boards are now expanding their sought-after expertise to include compliance as a strategic competency.
  • Analytics is becoming critical: Automation is important, but trends can be difficult to monitor due to high volumes of data being collected. Healthcare organizations require the ability to identify root-cause issues before auditors connect the dots.