Latest Customer Data Platforms Articles(Page 101)

How Do You Stand Out in a Technology-Saturated Marketplace?

An Opportunity for Cultural Changes in the Contact Center

Why Double the Number of Marketers Now Lead Customer Experience Initiatives

It’s Time to Organize: How to Inventorize Your Mess of Data

When Online and In Person Meet: The Challenges of Takeout and Curbside Pickup

Content Ideation: The Methods and Tools Necessary for Content Marketing Success

Demandbase Acquires Engagio, Acoustic Names New CEO and More News

Where the Customer Experience Focus Is Shifting in the Immediate Future

Good News: Doctor Takes Fight Against Social Injustice in Poem for Her Daughters

The Great Restart: 3 Customer-Centric Steps to Building a Strong Offense

Calculating the High Cost of Poor Product Quality

Decisioning vs. Orchestration: What’s the Difference?

Building a Big Picture Customer Experience for Now and the Future

Hybrid Marketing Marries the Online and Offline Worlds

Where Omnichannel Experiences Get Stuck

Customer Success Should Begin Long Before the Contract Is Signed

Good News: Young Dancers Unite for George Floyd's Family, Social Justice Cause

Acquia Releases CMS Migrate, SurveyMonkey Unites CX Under GetFeedback, More News

How Discounts Affect Customer Lifetime Value

If You’re Trying to Control the Customer Experience, You’ve Already Lost It

What Happens When Agile and UX Meet?

How Do You Maintain Customer Experience on a Shrinking Budget?

What COVID-19-Themed Commercials Show About Marketing in a Pandemic

How 3 CMOs Grapple With Budget Changes Due to COVID-19

4 CDP Case Studies: Openprise, Tealium, Segment, mParticle

Data Management May Sound Boring But It's Crucial for Marketing Success

Good News: Workers Help Philippines Cemetery Community Through COVID-19