Latest Customer Data Platforms Articles(Page 115)

Customer Journey Orchestration Isn’t Just for B2C Anymore

Elevate the Customer Experience Through Timing and Context

What Separates Customer Experience Leaders from the Laggards?

Data Is Getting Very Personal

Sometimes a 270-Degree View of the Customer Is Enough

The Power of Geofence Marketing

SurveyMonkey: When Support Overcomes Poor Design Decisions

WordPress Acquires Tumblr, Evergage Unveils Data Warehouse Solution and Other News

How Customer Experience Teams Strengthen Your Brand Through Market Disruption

Your Marketing Launch Plan Is Missing a Critical Component: Strategy

Lessons Learned from a Chatbot Failure

How to Handle Customer Experience During a Merger or Acquisition

Bridging the Marketing–Sales Gap with Content Marketing Strategies

The 4 P's of Permission-Based Marketing

9 Common Website Launch Mistakes and How to Avoid Them

What it Takes to Design Your Business for Customer Success

9 Ways to Make Your B2B Website Customer-Friendly

Katrina Taylor: Harness Analytics and Human Insights to Build Great Digital Experiences

How to Bake Customer Success into Your Operations

Content-Driven Experience Is the Need of the Hour

Innovation and Alignment: A Customer Experience Leader’s Harmonic Convergence

Digital Transformation: Beware the Legal Details

The Patterns Evident in Top Tasks Research

ICYMI: What's Next for Red Hat, Influencers Take on Change Management and More

Nike's US Women's Soccer Commercial Offers a Potent Business Lesson

SurveyMonkey Acquires GetFeedback, Stratifyd Earns $10M and Other CX News

Alphabet Soup: Clarifying GDPR/CCPA and What You Can Do to Prepare