Latest Customer Data Platforms Articles(Page 117)

Takeaways from the Million Dollar British Airways and Marriott GDPR Fines

How to Show the Value of Customer Experience Efforts

Top Traits CMOs Look for When Hiring Marketing Talent

5 Ways to Improve Customer Experiences for Consumers of All Ages

How to Make Conversational AI Smarter

Why CMOs Should Be Thinking Beyond Acquisition

Why 'Accessibility' Isn't an Ugly Word

CMOs Share Their Top Priorities for Remainder of 2019

Are Your Customers Low or High Information?

ICYMI: Oracle-Microsoft Cloud Partnership Overview, How CMOs Drive Growth, More

Digital Transformation Is the Responsibility of Privacy Leaders Too

OMB Pushes Government Agencies to Improve Customer Experience

Centerbridge Debuts Acoustic, Amperity Nets $50M and More CX News

How Experience Data Turned Lemonade Into a Profitable Neighborhood Business

4 Customer Experience Takeaways from Mary Meeker’s Internet Trends Report

Why AI Is the Ally You Need for Engaging Customer Experiences

Buyer Beware: Make Sure You Read the Marketing Automation Provider Fine Print

Are You Ready for Agile Customer Experience?

The CMO Challenge: Success Depends on Customer-Centricity and More Collaboration

The Components of a Martech Dream Team

Customer Service Friction: A Double-Edged Sword

Cultivate Lasting Customer Relationships Through Loyalty Programs

How Winning CMOs Are Driving Growth

Mental Strain of Delivering Excellent Service

ICYMI: Outsourcing Digital Transformation, Change Management Tips Galore and More

ICO Issues Major GDPR Fines, Forrester Names DX Platform Leaders, More News

Looking Back at Digital Workplace Predictions for 2019