Latest Customer Data Platforms Articles(Page 27)

3 Ways AI-Powered Predictive Analytics Are Transforming Ecommerce

Elon Musk Transforms Twitter: Farewell Blue Bird — Hello X

Your Older Customers Deserve a Great Customer Experience, Too

Embrace Multi-Sensory Customer Experience, Just Like Corona Does

Driving CX Transformation: Strategies for Embracing Uncomfortable Conversations

Strategies to Balance Customer Experience and Employee Experience

5 AI Analytics Trends for Customer Experience Personalization

How Smart Tech and Kiosks Are Changing Customer Demands

Qualtrics Commits $500M on AI, Unveils AI-Powered XM/os2 Platform

Are Your Customer Advisory Board Meetings Worth the Travel?

Goodbye, Marketing Technology. Hello, Customer Technology?

Being Nice Isn't Enough: Can You Win Back Unhappy Customers?

6 Ways China and Asia-Pacific Lead Generative AI in CX and EX

AI-Augmented CX: The New Horizon of Customer Service

Salesforce Raises Software List Prices for First Time in 7 Years

Driving Customer Experience With Data: Identifying & Harnessing 'Moments That Matter'

How Marketing & CS Pros Can Win Jobs With Revenue-Boosting Skills

With Customer Experience Strategy, Don't Aim for Your North Star

What Does Instagram's Threads Mean for Customer Experience Professionals?

Real Marketing and Customer Experience Questions — and Microsoft Bing AI's Answers

Unveiling the Secrets to Winning in the Age of Digital & AI

The Emotional Drivers of Customer Experience

The Art of Taking Marketing Risks

Why You Need to Win the Customer Buying Process

Harnessing the Hydra: OpenAI Prepares for the Dawn of Superintelligence

Good Customer Data Fuels AI Revolution in Customer Experience Management

Overcoming Today's Business Challenges With Innovative CX