Latest Customer Data Platforms Articles(Page 97)

Customer Health Scoring: Getting Granular

What's the CMO's Playbook for Working With Reduced Headcount?

The Implications of the EU's Decision to Shoot Down US Privacy Shield

What a Holistic Approach to Customer Experience Looks Like

Personalization at Scale: Is AI the Most Realistic Way Forward?

Delivering Quality Customer Experience When Agents Work From Home

6 Steps to Revive Your Digital Transformation Projects

Define Customer Journeys by Finding Micro Moments That Matter Most

Wisdom of the Crowds, Stupidity of Organizations

Customer Networks Are the Key to Driving Business Success

Acquia Unveils DXP, SDL Updates Content Platform and More News

Where Customer Experience Goes, Governance Must Follow

Customer Experience: Making the Most of Limited Time

Marketing Has a Trust Problem. Can DAM Help?

Don't Make These Common Self-Service Customer Experience Mistakes

The Pandemic Is Changing How Consumers Feel About AI in CX

Adobe Partners With Medallia, BlueConic Updates Orchestration and More CX News

The Who, What and How of Building a Customer Experience Strategy

ICYMI: Why It's Time to Fail Fast, Leading Through Digital Transformation and More

How the Growing Facial Recognition Debate Impacts Martech

7 Customer Data Platform Implementation Tips

10 Essential Traits of Customer-Centric Brands

Is Selling the Best Use of Marketing Emails?

Is It Time to Rethink Your Customer Personas?

How to Deliver Good, Better, Best Customer Service

How Angry Customers Can Help Your Business

Why Marketers Should Embrace Consumer Privacy Regulations