Week in Review: CRM's New Buzzword + Collaboration Culture Shock

New CRM Buzzword
Understanding sales acceleration.

Enough About Millennials
Marketers, please stop.

NATO's Collaboration
If it can do it, you can, too.

Culture Shock
Culture's role in collaboration.

Intel Partners with Rackspace
Will cloud adoption pick up?

Talkin' Transactional Content Services
And Forrester's five leading vendors.

The Forrester Wave™ on Web Content Management Systems
Forrester evaluates 10 vendors on 36 criteria

Learning Opportunities

Webinar

Feb

25

Content Strategy Leaders Live: Scaling for Speed, Complexity and AI in High Tech

A candid roundtable on how high-tech leaders are rethinking content at scale.

Register

Webinar

Feb

26

Why Customer Insights Never Turn Into Action

The gap between insight and action is solvable...once you understand how scattered knowledge can wreak havoc on execution.

Register

Webinar

Feb

26

Do More with Less: Modernizing the Cloud Contact Center for 2026

Learn how to leverage cloud platforms without adding a single hire to personalize every customer interaction.

Register

Webinar

On demand

Cut the Noise: Deploying AI That Actually Moves the Needle

Learn how to turn AI experimentation into concrete revenue operations.

Watch Now

Webinar

On demand

Ditch the Desk Phones: How Modern Teams Drive AI-First Communications

Find out how one team finally pulled the plug on a legacy phone system. And built something smarter.

Watch Now

Webinar

On demand

Empowering Non-Profits: Smarter Crisis Communication and Community Engagement

The cost of miscommunication is measured in more than words. Learn to deliver outreach that's fast, clear and trusted.

Watch Now

Webinar

Feb

25

Content Strategy Leaders Live: Scaling for Speed, Complexity and AI in High Tech

A candid roundtable on how high-tech leaders are rethinking content at scale.

Register

Webinar

Feb

26

Why Customer Insights Never Turn Into Action

The gap between insight and action is solvable...once you understand how scattered knowledge can wreak havoc on execution.

Register

Webinar

Feb

26

Do More with Less: Modernizing the Cloud Contact Center for 2026

Learn how to leverage cloud platforms without adding a single hire to personalize every customer interaction.

Register

View all

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Editor's Picks

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Around the Web

• What Tech Giants Spend Millions Lobbying For
• $217M Venture Fund for Boston Tech Startups
• Google Glass Enterprise on the Way
• Enterprise Cloud Economy is Booming
• Hardware: A Building Block for IoT Security

Featured Events (all events | post your event)

• Aug. 5 —  CMSWire Webinar: Top 10 Tips to Improve Social Intranet Adoption
• Aug. 17 —  Adobe Evolve 15
• Aug. 17 —  5th Annual Telecom Customer Experience, Loyalty & Retention Summit
• Aug. 27 —  CMSWire Tweet Jam: State of MarTech Convergence #CXMChat
• Nov. 3 —  CMSWire's DX Summit 2015

Featured Research 

• From Digital Assets to Digital Experience
• Choose the Right Content Management System
• 2015 Referral Marketing Best Practices
• The Digital Marketer's Guide to Web Platforms
• 6 Steps to a Mobile-Friendly Website that Drives Conversions

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