Week in Review: CMSWire's Top Picks From Sept. 14

It might be tempting to focus on maintaining stability in light of the current state of the workplace, but chief data officers know there’s a lot more at stake. Adapting is important, but innovation remains a top priority as well. We also look into if GPT-3 is all it's cracked up to be and differentiate between good and unproductive stress in the age of remote work.

Quick, Give Me the Headlines:

Chief Data Officers Share Top Priorities for 2020 and Beyond Dom Nicastro | Sept. 14
Coming up with a list of next steps is your next step.
The Role of Robotic Process Automation in Digital Transformation David Roe | Sept. 15
Five key advantages RPA can offer your organization moving forward.
GPT-3 Is Impressive, But it Isn't Artificial General Intelligence Charles Simon | Sept. 16
It may be dominating the headlines, but GPT-3 isn't the next Shakespeare. Or Dr. Seuss.
The Challenges of Scaling Personalization Rich Hein | Sept. 17
Personalization sounds like a perfect solution, but implementing it is not as easy as you might think.
Why Your Company Should Start a Newsletter Kaya Ismail | Sept. 15
What makes a newsletter different from other forms of email marketing, and why does your company need one? Here’s how to get started.
Your Next Pandemic Priority: Strengthening Company Culture Paul Pellman | Sept. 16
You’ve had a few months to see how remote work impacts your employees — it’s time for a reassessment.
Why Should IT Care About Customer Experience? Fred Tsai | Sept. 14
IT’s role isn’t just to develop tools. They need to be a part of the process in determining a tool’s value for the end user.
The Road to Recovery Is Paved With Data Monica Mullen | Sept. 15
Data is key to building lasting customer relationships and discovering important insights.
Google Analytics Brings Predictive Metrics to App + Web Pierre DeBois | Sept. 17
How likely are your potential customers to become actual customers? Google’s new metrics may hold the answer.
Working From Home: Are You Overworked, Overwhelmed or Overjoyed? Laurence Lock Lee | Sept. 14
Don’t overthink it.

Featured Events

September 22 — [CMSWire Webinar] Support Your Remote Healthcare Workforce
September 22 — [Medallia Webinar] Unlock the Signals of Every Call Using AI-Powered Speech Analytics
September 23 — [CMSWire Webinar] Achieving Enterprise Search Satisfaction
September 24 — [CMSWire Webinar] The Future of Digital Workplace and Employee Collaboration
September 29 — [CMSWire Webinar] Work Anywhere: How to Proactively Deliver a World-Class Experience to a Dispersed Workforce
September 30 — [CMSWire Webinar] Top 5 VDI/DaaS Mistakes — and How to Avoid Them
October 8 — [CMSWire Webinar] What Does a Modern EUC-Enabled Company Look Like, and Why Should You Care?
October 13 — Digital Workplace Experience 2020
October 21 — Digital Experience Summit 2020