Articles
Tag: dxm
-
The Sometimes-Overlooked Key Ingredient for Digital Success: Your People
Various studies find that upwards of 70% of digital initiatives fall short of delivering on expectations.
Continue reading...
-
Why Facebook Discontinued Facebook Analytics
Facebook will retire its analytics tool June 30. Here's why marketers should view that as a good thing.
Continue reading...
-
What's Behind Sitecore's New Cloud-Native CMS Launch?
Sitecore came out with several product updates last week, and we're analyzing what it means for customers.
Continue reading...
-
ICYMI: Are Marketers Ready for 2022? What's Behind Intuit's $12B Acquisition?
Catching up on the highlights from some of our articles on CMSWire.com from last week in our ICYMI feature.
Continue reading...
-
Why Voicebots Continue to Disappoint Us
People readily accept new technologies, imperfect as they may be, as long as the tech delivers some incremental value to them. So why the aversion to chatbots?
Continue reading...
-
How the Customer Data Platform Industry Reconfigured During COVID
One of the main changes the pandemic has had on the industry is the types of CDP platforms that are being adopted and deployed.
Continue reading...
-
4 Lessons for Marketers From Facebook's Outage
Facebook's outage last week posed significant challenges for marketers who rely on the channel. Here are some takeaways and lessons learned.
Continue reading...
-
How Do We Network in the Era of Remote Work?
We need to rethink networking in the same way we’ve had to rethink working.
Continue reading...
-
People's Perception of Waste Has Changed
"The new generation is really aware of the physical environment but not so aware of digital waste and its impact on the environment," said Anneli Ohvril.
Continue reading...
-
Uniform Launches Composable DXP, NICE Introduces CX Interactions & More CX News
Uniform launches a composable DXP, NICE introduces CX interactions, and more CX and digital marketing software news.
Continue reading...
-
Customer Experience, in the Palm of Your Customers' Hands
Three surefire ways to understand your mobile app experience and, ultimately, lower your uninstall rate.
Continue reading...
-
BetterCloud and VMware Partner to Improve Employee Experience
BetterCloud, a SaaS platform provider, announced this week it has partnered with VMware to improve security and automation to empower today's remote workforce.
Continue reading...
-
Pandemic or Not, You Need Empathy-Driven Customer Experiences
If you empathize with customers and create consistently exceptional experiences, you'll gain higher loyalty, customer lifetime value and share of wallet.
Continue reading...
-
Qualtrics Announces Upcoming Release of Experience ID
Today Qualtrics announced the upcoming release of Experience ID, the company’s newest addition to its Experience Management (XM) operating system.
Continue reading...
