Articles
Tag: dxm
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ICYMI: Just Say No to Video Meeting Fatigue, 2020 Holiday Prep List and More
Catch up on popular customer experience and digital workplace stories from the week of Aug. 2.
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Operational Efficiency and Strategic Value: The New Currency for Martech Evaluation
Assessing how various marketing technologies differ is as important as it is nuanced. Here are four critical, yet often overlooked, areas to consider.
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5 Things to Look for in a Social Media Manager
Social media attracts people from all generations and a great social media manager can help you better reach them. Here are some things to look for.
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4 Essentials for Building Loyalty in the Post-Pandemic Banking Market
Banks must be prepared to offer an experience that meets customers not only where they are but where they want to be.
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Preparing for a Holiday Shopping Season Like No Other
We’re headed toward a holiday shopping season unlike any we’ve experienced, and we need to start thinking now about making adjustments.
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Why Behavioral Data Is the New Focus Group
How can companies get a picture of what their customers want without relying solely on in-person or remote focus groups?
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Persevering Through the Pandemic's Slack Tide
Scientific advancement is not only possible during the pandemic but is essential to our survival.
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Up Your UX Proficiency in These Areas
There is a disconnect between people who are graduating from UX educational programs and the senior leaders and managers assessing them.
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How to Turn Your Remote Marketing Team Into an Agile Marketing Team
The time has come to maximize the effectiveness of distributed marketing teams.
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6 Social Media Best Practices for Brands
We’ve asked social media experts for their take on social media posting, whether too much content is detrimental and best practices they recommend.
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What Do Businesses Need in an Ecommerce Platform Today?
Easy integrations, fraud protection, secure online payment options, social selling: just a few of the things to look for in an ecommerce platform.
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Print Culture Is Holding Organizations Back
Excellence in digital is inherently about maintenance and evolution through processes of continuous improvement.
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Why Your B2B Content Should Be Built for the Few
Read along as we explore what the primary purpose of B2B content should be and how brands can balance clicks and visits with content that appeals to key buyers.
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SAP to Take Qualtrics Public, Adobe Updates Personalization, Commerce and More News
Adobe enhances its personalization software and updated Magento Commerce, Sprinklr introduces Sandbox, Copilot Launches Automated CX platform and other CX news.
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