Articles
Sitecore got a major private investment to the tune of $1.2 billion, leading our customer experience and digital marketing news this week.
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MACH is a set of modern technology principles that incorporates a best-of-breed approach to constructing enterprise software stacks with modularity in mind.
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When people speak about confronting new challenges, advice often comes in the form of diving in. But before we do that, we need to take care of ourselves.
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California Privacy Rights Act (CPRA) compliance may be a couple of years away, but the compliance efforts should be starting now.
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We must take responsibility for the things we do in digital. Without responsibility there's no accountability. Without accountability there is inevitably waste.
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CMSWire's Dom Nicastro explores the $14B planned IPO for customer experience management provider Qualtrics and what it means for the CX market.
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In this week's CX newsbyte, acquisitions from Pega, Mailchimp and Verve, an update from Salesforce. All that and more from the world of customer experience.
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With the fall of third-party cookies, innovators, creators and startups now have an opportunity to find creative solutions for the advertising world.
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Google faces another antitrust lawsuit. What are they about, and what will the impact of these lawsuits mean for marketers?
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While document management systems and content management systems have some overlap there are key differences that you should know about.
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Customer experience outcomes — not experiences — have become the new north star for progressive companies.
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Chatbots may be all the rage, but you need some solid metrics around your programs to ensure success.
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In the competitive world of software development, if remote work isn't ingrained into the company culture, the end product will suffer.
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Marketing technology companies had a unique perspective on the seismic shift that took place in 2020. Here's what they think we should expect in 2021.
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