Articles
Tag: dxm
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Will Salesforce's CMS Help It Dominate the Digital Experience Market?
Salesforce, known for its CRM, recently debuted a new hybrid CMS. What impact will this have on the digital experience space?
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Avoiding Potholes on the Road to Effective AI Deployment
Throwing money at AI without thinking through a long-term plan will result in lackluster results.
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Static or Database: Our Love of Complexity
We become willing zombies in the march of progress, assuming that innovation and what is new are, by definition, progress.
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Balancing User Experience and Creativity in Design
User experience and creativity can not only coexist, but also complement each other to produce better, more human experiences for users.
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Salesforce Deepens Microsoft Partnership, LinkedIn Updates Sales Navigator, More News
Salesforce and Microsoft expand their strategic partnership, LinkedIn debuts Data Validation in its Sales Navigator and more customer experience news.
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Build Momentum for Future Customer Experience by Solving Today's Problems
Investing in digital experience is one of the best investments a business can make, but resources are limited. Focus on quick wins to build momentum.
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Balancing the Human and the Digital in Your Customer Experiences
Technology has the power to transform customer interactions and add tremendous value. But at what cost?
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Does Web Content Management Have an Agile Future?
The days of creating, managing and delivering digital experiences in a single channel are dying. A new era of web content management is here, built on agile.
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What it Takes to Create a Digital Customer Experience Strategy Today
Without knowing where it stands, a company can’t move forward with its customer experience.
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8 Takeaways from the DX Summit 2019
CMSWire held its DX Summit 2019 in Chicago last week. Here are key takeaways.
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The Department of Useless Images
They say a picture paints a thousand words but sometimes it’s a thousand words of crap.
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Salesforce Unveils CMS, Coveo Funding Values Company at $1B-Plus and More News
Salesforce releases Web CMS, Coveo now valued at more than $1B-Plus, SalesLoft acquires Costello and other CX news.
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'Tis the Season to Engage With Video
To cater to customers’ digital preferences, brands are looking to video as an increasingly popular “brand distribution” vehicle across online channels.
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Content Silos: The Right Technology Is Half the Battle
What are content silos, and how can brands eliminate them for more efficient marketing and customer experiences?
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