Articles
Tag: digital experience
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inMotionNow Acquires Lytho, Arc Publishing Rebrands as Arc XP and More CX News
This week's customer experience and digital marketing Newsbytes leads with inMotionNow's acquisition of Lytho.
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Ready for Yet Another Label for Content Management Software? Meet Agile CMS
Forrester debuted a new report, its Agile CMS Wave, replacing the Web Content Management Wave. We cut through the hype to uncover what you need to know.
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What We Can Learn From the Breakdowns in the Government's Vaccine Digital Rollout
Several government digital vaccine rollouts faced multiple challenges. Here we glean the lessons for digital CX practitioners.
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Unlock One-to-One Personalization With Structured Content
Most marketers push one-to-many personalization strategies when what they really want is one-to-one personalization.
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Customer Data Platforms: Caveat Emptor
One thing is clear: CDP initiatives are as important as they are complex.
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Moving Digital Transformation Efforts Forward, With an Eye to CX
The single most important element of successful transformation is a coherent and well-defined enterprise strategy — not a specific customer experience strategy.
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The More You Remove, The More You Can Remove
Waste data, waste code, waste content — all have real consequences.
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Cutting Back on the DX Stack Fat
Tips to cut back bloat in your digital experience stack without causing unexpected consequences.
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Are You Winning With Web Performance?
Just as a team breaks down a game’s outcome — and then strategizes for the next — let’s see why web performance is business-critical to a game plan.
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6sense Reaches $2.1 Billion Evaluation, Khoros Named Adobe Partner & More News
This week in CX news, 6sense raises $125 million on a $2.1 billion evaluation, Holler Gets 36 million in funding, Mach Alliance welcomes NewStore and more news.
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Digital Customer Experience Lessons From Getting My Car Serviced
How did my car dealership transform from virtually zero digital interactions to almost a fully DX? Easy. It listened to its customers and employees.
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7 Insights Into Crownpeak's Acquisition of e-Spirit
Crownpeak made waves in the Digital Experience Platform market with its acquisition of e-Spirit. We dig into its motives.
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What Is a Content Experience Platform?
Aragon Research has debuted a new research software category, and we pursue what's behind it.
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The Price of Free Is Waste
The bad and wasteful habits we develop in digital feed into the rest of our lives. Let’s clean up our digital world.
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