Articles
Tag: digital experience
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Who Should Take the Lead In Digital Experience Technology Selection?
Research has shown CIOs and IT have a more prominent role in digital experience technology selection than you might think, but partnership might be key.
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Fix Live Chat Before it Loses Its Way
Live chat can deliver an exceptional customer experience, but only when implemented correctly.
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James Norwood: The Next Stage for Digital Experiences Is ‘Irresistible’
DX Summit 2018 Interview with James Norwood, Executive Vice President of Strategy and Chief Marketing Officer at Episerver.
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What Marketers Need to Know About Facebook’s WhatsApp Business API
WhatsApp released a business API for chatting with prospects through Facebook ads. Here's what marketers need to know.
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So You've Been Asked to Revolutionize CX as a Team of One
Tips for generating results in every phase of a customer experience challenge and convincing your organization to prioritize the customer.
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Why Small Businesses Need to Add a Digital Policy Steward Position
A look at what a digital policy steward does and how the addition of one can benefit small businesses.
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Collaborating With the Enemy
It is out at the messy edges of the web that the greatest fount of innovation and creativity lies.
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What Does Evolutionary Psychology Have to Do With the Digital World?
In spite of millions of years of evolution, we still respond to certain stimuli — whether online or off — in the same way our cave dwelling ancestors did.
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How to Future-Proof Your MarTech Stack
The question you should ask first when MarTech selection time comes around.
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Can WordPress Support Enterprise Needs?
Is WordPress fit to handle enterprise-grade websites and applications? We asked the experts for their opinions.
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The Future of Integrated Marketing: When Influencer Marketing and Branded Content Collide
Brands need to start combining influencer marketing and branded content under a unified strategy.
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The Adventures of Digital
With Digital by our side, we fight our battle for truth, justice and market domination. [[suggested image: Shutterstock_ 689221429]]
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Effective 404 Pages: How to Find New Customers in a ‘Page Not Found’
The 404-error page can have a detrimental effect on conversion rates — but it doesn't have to be that way.
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How Digital Customer Experience Software Has Changed in 5 Years
Digital experience technology has changed dramatically in just a few short years. How has it changed and what drove the change?
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