Editorial
The buzz for the first Digital Workplace Experience conference won't slow down.
If you haven't heard — and we trust loyal CMSWire readers have — Simpler Media Group and the Digital Workplace Group (DWG) have partnered to host the Digital Workplace Experience conference June 19 to 21 at the Radisson Blu Aqua in downtown Chicago.
Fittingly, it's the same place Simpler Media, CMSWire's parent company, hosts the Digital Experience Summit. We're going for year No. 3 for that conference Nov. 13 to 15 back at the Radisson.
Good DX, Internally and Externally
Why so fitting?
Because while we've recognized the imperative for organizations to provide exceptional digital customer experiences, we've also recognized we've got to do the same for digital employee experiences.
That's why we've teamed with DWG to create the Digital Workplace Experience conference. The imperative for getting things right in your internal digital ecosystem is just as important as your external digital efforts.
How can you motivate marketers, for instance, to be great at knowing your customers and promoting the brand when their own internal communication systems fall flat?
You can't.
Gerry McGovern, our keynoter at the 2016 DX Summit last fall, articulated the need to provide employees with experiences nicely in his April post.
Our conference is the perfect place to help get organizations on the right track working intelligently in the digital age.
What are people talking about? I've compiled some of the buzz around the conference. Take a peek — and see you in the Windy City soon!
SharePoint, Innovation Spotlight
Chris McNulty, senior product manager at Microsoft, blogged about the Microsoft-Avanade sponsorship at the Digital Workplace Experience. McNulty highlighted our themes for the conference: Culture and Change, Employee Experience, Intelligent Workplace and Strategy and Governance.
Microsoft and Avanade will play a part in presentations and in our exhibitor's showcase. They'll be touching on SharePoint's future in the digital workplace and digital transformation boardroom success.
Case Studies of Success
When you want to be the best, listen to the best, right?
We've got some great case studies.
This is a terrific post by the Digital Workplace Group that highlights the success stories that will be presented in Chicago.
DWG provides a snapshot of the digital workplace tales of Adobe, KPMG, IKEA Group, Verizon and Southwest Airlines.
DWG will also be introducing a sampler 10-minute diagnostic attendees can use for a quick check of the Digital Workplace Maturity of their organizations. Results will be analyzed and compared with DWG’s earlier assessments.
Employee Experience Landscape
We suspect Real Story Group's supergraphic of employee experience solutions is only going to get more super. And you'll hear about it at the Digital Workplace Experience.
Tony Byrne and the Real Story Group shared their graphic and insights with us and will also be discussing its implications for the digital workplace at the conference.
"We'll definitely see an expansion of players," Byrne, founder and CEO of Olney, Md.-based Real Story Group, told us this week. "The major platforms are still going to be there. Microsoft Office and G Suite, and IBM has a lot to say there, too. Slack is not the end of the story. There are going to be more and more tools like Slack that will be mobile and cloud first to fill very specific needs."
Setting the Tone
Kintone, a sponsor for Digital Workplace Experience, shared its must-attend sessions at our upcoming conference.
Webinar
Oct
22
Beyond Storage: Smarter Content, Bigger Impact with DAM + AI
Discover how the DAM + AI duo makes content smarter, stronger and more accessible.
Register
Webinar
Nov
6
Fix the Content Bottleneck: Build a Better WebOps Strategy
Content stalled? Dev overloaded? You’re not the only one. Learn how streamlined WebOps bridges the publishing gap.
Register
Webinar
On demand
Agentic AI Playbook: Real-World Customer Service Use Cases You Can Deploy Now
Boost self-service by 30% and slash call volume by 63% with agentic AI.
Watch Now
Webinar
On demand
Call Spoofing Trends Financial Institutions Can't Afford to Ignore
Don't let robocalls sabotage your customer relationships. Learn how to secure your voice channel.
Watch Now
Webinar
On demand
CMS Briefing: A Live Look at What’s Next in AI-Driven Platforms
Learn how leading organizations are using AI‑driven tools to publish faster, personalize smarter and stay secure.
Watch Now
Webinar
On demand
Ready or Not: How Data-First Organizations Are Unlocking Agentforce Potential
Learn how to cut through the noise, activate Agentforce and build a Salesforce AI strategy that actually delivers.
Watch Now
"The revolution is here," Nicole Jones, content marketing manager for Kintone, wrote in the blog post. "Companies are making the move to digital workplaces. The challenge, for those just beginning to those at the forefront, is to make the shift seamlessly and profitably .... Whether your company is fully remote, partially digital, or looking for ways to incorporate the digital nomad trend, this is where you need to be."
From the Trenches
CMSWire has produced a series on digital workplace leaders to give a taste of their presentations in Chicago:
- Brad Grissom: Intranets Provide the Hub for Employees to Make Connections: "The intranet or social portal needs to provide a common place for connections to be made whether with other employees, information or other resources like applications."
- BMC Software's Shafath Syed: How to Advance Your Digital Workplace Maturity: "If you don’t understand your culture and processes, simply dropping new technology into your organization won’t work."
- Stephen Robinson: Align Your Digital Workplace with Business Objectives: "On top of technology, employees have changed. Their attention span is much smaller, so you need to get things to them very quickly and in small information bites."
- Stowe Boyd: Embrace Today’s Work App Fragmentation: "People are migrating to other tools like work chat, which are organized around the needs of people working in teams, only secondarily around the needs of management to broadcast things."
- James Robertson: Employee Experience Is the Heart of the Digital Workplace: "Collectively, we've made slow progress on solving some of the basic challenges, such as keeping content up-to-date, finding sufficient intranet resources and demonstrating the strategic value of intranets."
- George Muir of IKEA: The Gig Economy Will Develop Into the 'Uberization of Work’: We need to separate workplace ergonomics from the workplace generations question. Workplace ergonomics is the ability to perform physical tasks, such as lifting a heavy package, climbing flights of stairs or just scanning a package."
- Jill Christensen: Fix Employee Engagement Now, Before It Gets Even Worse: "I honestly think employee disengagement is getting worse. Employee engagement efforts have failed over the past three decades because leaders continue to outsource [company] culture to HR."
Stay tuned for more coverage on the Digital Workplace Experience and follow us via #DWEXP17. See you in Chicago!
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